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11-06-2018 12:59 PM
11-06-2018 12:59 PM
MSA P2000 G3 FC
Hello.
We want to update HPE P2000 G3 MSA firmware (from TS201R014 to TS252P005). But we could not download firmware from site. for download required "Contracts & Warranties". we don't have any info about Contracts and Warranties.
Would you please help us to download firmware?
Thanks
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11-06-2018 01:56 PM
11-06-2018 01:56 PM
Re: MSA P2000 G3 FC
HPE changed their policy and now no one can download firmware without proper support contract with them. Please find the links to get more details regarding this,
https://support.hpe.com/hpsc/doc/public/display?docId=c04055475
https://support.hpe.com/help/en/Content/myItEnvironment/contractsAndWarrantiesManage.html
Hope this helps!
Regards
Subhajit
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11-06-2018 02:20 PM
11-06-2018 02:20 PM
Re: MSA P2000 G3 FC
Dear Subhajit,
Thanks for your help, we downloaded the "Batch_Entitlement-2016-06-10_Version-4_HPE" excel file but don't know how to fill it. may I ask you explain with an example.
Here is file's header:
Obligation identifier | Product number | Support Account Reference or System Handle | Obligation type | Country | Ownership model | Nickname
Best Regards
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11-06-2018 07:17 PM
11-06-2018 07:17 PM
Re: MSA P2000 G3 FC
I would suggest to open a HPE support ticket and they will help you
Hope this helps!
Regards
Subhajit
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12-02-2018 11:22 PM
12-02-2018 11:22 PM
Re: MSA P2000 G3 FC
@lavvaf.................do you have any update or outstanding query?
Request you to please update on the forum so that everyone can get the update who are all following.
If you have no further query and you are satisfied with answers then kindly mark the forum as resolved.
Hope this helps!
Regards
Subhajit
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