MSA Storage

MSA P2000 Vdisks in quarantine after failed controller replacement

 
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Luke_Y
Advisor

MSA P2000 Vdisks in quarantine after failed controller replacement

Hello.

we tried to replace a faulty controller A  and it tried to update the firmware 

and it brought it to unitialize, restarted with both controller it said that it update the firmware successfully 

but in the events after the restart it gave a msg. it failed still in unitialize state (couldnt see the Vdisks as well).
we shutdown the MSA P2000 and just booted it up with controller B.


the 2 Vdisks are in QTOF  state  and from the show vdisks command i get this error :

Look for events in the event log related to quarantine (172 or 485) and follow the recommended actions for those events.

under health Fault

reason health  quarantined.

does anybody have the process how to de-quarantine the vdisks and bring them back online ?

thank you in advance.

5 REPLIES 5
sudhirsingh
HPE Pro

Re: MSA P2000 Vdisks in quarantine after failed controller replacement

Hi @Luke_Y ,

You can dequarantine vdisk from SMU GUI/CLI as below: 

From SMU, in the Configuration View panel, right-click a quarantined vdisk and select Tools > Dequarantine Vdisk,
or

SSH controller IP/take serial console and run following command on CLI prompt:

# dequarantine vdisk "Vdisk name"       >>>>Enter vdisk name without quotes

 

If you feel this was helpful please click the KUDOS! thumb below!

Regards,

Sudhir

While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company

>Accept or Kudo

Luke_Y
Advisor

Re: MSA P2000 Vdisks in quarantine after failed controller replacement

Hello Sudhir.

will the de-quarantine from the SMU will bring them  back online 

from the current state that i mentioned ?

 

 

sudhirsingh
HPE Pro

Re: MSA P2000 Vdisks in quarantine after failed controller replacement

@Luke_Y 

yes,  if all the original drives are present and healthy.

Regards,

Sudhir

While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company

>Accept or Kudo

sudhirsingh
HPE Pro
Solution

Re: MSA P2000 Vdisks in quarantine after failed controller replacement

Hi,

Incase vdisk went into offline state after dequrantine then 

you can try the below commands,

#trust enable

#trust vdisk vd01

# show vdisks

Note:  We would strongly recommend you to get the log verified with any MSA expert before running trust command,

           if one or more drives are having issue then it may not work.

Regards,

Sudhir

While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company

>Accept or Kudo

sudhirsingh
HPE Pro

Re: MSA P2000 Vdisks in quarantine after failed controller replacement

Hi @Luke_Y 

Did the above answer worked ?

If yes, you can mark it as accepted solution, if not feel free to revert.

Regards,

Sudhir

While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company

>Accept or Kudo