MSA Storage

MSA SAN Switch 2/8 Serial Port

Ian Kibble
Occasional Contributor

MSA SAN Switch 2/8 Serial Port

Hi All,

Currently trying to access the CLI of the MSA SAN Switch 2/8 via. the serial port - as a previous employee has totally misconfigured IPs and gateways *sighs*.

However when connecting the serial cable to the MSA SAN Switch 2/8 and opening up HyperTerminal and using the correct settings I don't seem to get any response.

Any ideas about this? anyone come across it before?

Many thanks in advance.

James Muell
Valued Contributor

Re: MSA SAN Switch 2/8 Serial Port

If this is not a production system...
Are you sure your using the correct cable?
Try others if you have them.
Have you tried catching it when rebooting the switch?
Can you connect to the other switch with the serial connector?
Connecting has been somewhat problematic - what your experiencing - for us too.

If you know the wrong IP etc., try using a laptop configured using an IP w/ the same settings and either using a cross cable or normal ethernet cable.
Kirk Laflamme
Occasional Advisor

Re: MSA SAN Switch 2/8 Serial Port

Using the 45Z, go 19200, 8, No parity, 1, No flow control using Teraterm should get you in.