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тАО01-17-2006 04:32 PM
тАО01-17-2006 04:32 PM
MSA1000 hangs on server boot
I can setup the cluster OK, and move disks from one node to the other. The problem occurs when I cold boot or reboot one of the nodes. When I boot either server, the MSA1000 becomes unresponsive, the heartbeat LED on the MSA1000 stops flashing, there is no response to the buttons on the front of the MSA1000, and there is no response to the CLI. The MSA1000 stays "hung" until part way through the Windows startup, when I assume the HBA windows drivers are loaded, and the MSA1000 responds again. OR, if I press control-Q during startup to go into the Qlogic FastUtil utility, the MSA1000 "unfreezes". While the MSA1000 is hung, the MSA Hub ports for the booting server are flashing rapidly between the 1G and 2G LEDs.
If one cluster node is up and the other is rebooted, then the running node loses sight of the MSA1000 and its disks, and the cluster fails. Also at this time, SANSurfer reports both HBA's as "loop down", until the other node is partway through booting, when the HBA's status changes to "loop up, LIP detected".
Both MSA1000 controllers are running firmware V4.48.B342. PORT_1_TOPOLOGY on both controllers is set to "Arbitrated Loop". All HBA's have driver version "SCSI miniport 9.0.0.13", BIOS V1.45, firmware V3.02.28, and the Connection Options is set to "2 - Loop preferred, Otherwise point to point". I am using MPIO for multi-pathing.
Has anyone seen anything similar? Any advice or suggestions would be most appreciated.
Thanks.
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тАО01-17-2006 10:34 PM
тАО01-17-2006 10:34 PM
Re: MSA1000 hangs on server boot
Also, be sure to use the basic MPIO:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=421495&prodTypeId=18964&prodSeriesId=421492&swLang=8&taskId=135&swEnvOID=1005
The MSA1000 does not support full featured MPIO.
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тАО01-18-2006 04:59 PM
тАО01-18-2006 04:59 PM
Re: MSA1000 hangs on server boot
I am using V1.1 of MPIO referenced by the link in your posting.
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тАО01-18-2006 09:43 PM
тАО01-18-2006 09:43 PM
Re: MSA1000 hangs on server boot
Have a look at the compatibility guide:
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00222327/c00222327.pdf
or at the Qlogic site:
http://www.qlogic.com/interopguide/vendor.asp?vendor_id=252
Do you have other HBA's compatible with the MSA1000 to test with ?
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тАО01-19-2006 12:19 AM
тАО01-19-2006 12:19 AM
Re: MSA1000 hangs on server boot
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=315890&prodNameId=315892&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=co-26946-3
Try to use latest HP driver (9.1.0.13)
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=315890&prodNameId=315892&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=co-37098-1
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тАО01-19-2006 03:14 AM
тАО01-19-2006 03:14 AM
Re: MSA1000 hangs on server boot
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тАО02-15-2006 03:54 PM
тАО02-15-2006 03:54 PM
Re: MSA1000 hangs on server boot
These HBA's have been replaced with FCA2404 HBA's and appropriate drivers, and the issue is now resolved.
Thanks.
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тАО03-28-2006 02:59 AM
тАО03-28-2006 02:59 AM
Re: MSA1000 hangs on server boot
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тАО07-10-2006 06:57 AM
тАО07-10-2006 06:57 AM
Re: MSA1000 hangs on server boot
Regarding the issue concerncing the MSA 2/3 hub in a dual node clustered environment, HP has released a support document which can be
viewed here:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00625693&jumpid=reg_R1002_USEN
I believe this document is specifically adressing the problem that is being discussed in this thread. Enjoy!