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тАО05-29-2007 02:03 AM
тАО05-29-2007 02:03 AM
Re: MSA1000 with active/active FW - 2nd controller status offline
Here is attached the 'show tech_support' file done on the 1st controller (used by the 6 ESX servers).
Thanks for your assistance.
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тАО05-29-2007 04:12 AM
тАО05-29-2007 04:12 AM
Re: MSA1000 with active/active FW - 2nd controller status offline
Thanks for providing the show tech support.
FYI, this report is from the MSA C2(left controller). But it doesn't matter since you are using 7.0 FW.
Just to make sure you and I are on the same page.
ESX servers have one HBA, single FC port to MSA SW1 -> MSA C1.
For the Windows Cluster (clu1 and clu2), single ported HBA -> MSA SW2 -> MSA C2.
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тАО05-29-2007 05:33 PM
тАО05-29-2007 05:33 PM
Re: MSA1000 with active/active FW - 2nd controller status offline
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тАО07-25-2007 10:31 PM
тАО07-25-2007 10:31 PM
Re: MSA1000 with active/active FW - 2nd controller status offline
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тАО08-02-2007 11:02 PM
тАО08-02-2007 11:02 PM
Re: MSA1000 with active/active FW - 2nd controller status offline
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тАО08-05-2007 11:42 PM
тАО08-05-2007 11:42 PM
Re: MSA1000 with active/active FW - 2nd controller status offline
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тАО08-06-2007 01:50 AM
тАО08-06-2007 01:50 AM
Re: MSA1000 with active/active FW - 2nd controller status offline
maybe a dumb question, but did you attach power-cords to both of the power-supplies in the MSA1000?
I had a similar problem with a MSA1500cs. Both controllers were online, but SHM reported a failed controller. After adding power to the second power-supply the failure in the SHM went away.
Best regards,
Patrick
Patrick
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тАО08-06-2007 05:23 AM
тАО08-06-2007 05:23 AM
Re: MSA1000 with active/active FW - 2nd controller status offline
In my case, both power supplies are connected and operational. Thanks anyway!
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тАО08-06-2007 07:52 AM
тАО08-06-2007 07:52 AM
Re: MSA1000 with active/active FW - 2nd controller status offline
Best regards,
Patrick
Patrick
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тАО08-06-2007 08:23 PM
тАО08-06-2007 08:23 PM
Re: MSA1000 with active/active FW - 2nd controller status offline
Problem seems to be because one switch only communicate with one controller, and my servers have only one HBA. As my firmware is active/active, I might be missing a direct path to the 2nd controller (which is also active).
I just want the insight agents not to report this as a failure...
Michel