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MSA2000 g3 doesn't apply GlobalSpare disk

 
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MSA2000 g3 doesn't apply GlobalSpare disk

Hello! Some time ago I installed a disk as a GlobalSpare in my MSA2000. Today I've got one disk failed ( with the same model of disk, in the same enclosure ) Althought that the enclosure/storage still in degraded state because the GlobalSpare disk didn't replace the failed disk.

What's wrong? Why GlobalSpare doesn't work? Thank you