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MSA2012fc Disk channel error

 
chingkt
Occasional Visitor

MSA2012fc Disk channel error

SAN disk suddenly disappear with Disk channel error. Restart controller help. Need to know the root cause of the problem. Below are the logs.

09-18 17:19:39 68 A941 Both controllers have shut down; no reboot
09-18 17:19:39 83 A940 Other controller state change (shutting down or rebooting); new state = Shutdown
09-18 17:07:18 19 B900 Rescan bus done. Reason Code: 28. Found 12 drives, 1 Drive Enclosure
09-18 17:07:18 19 A939 Rescan bus done. Reason Code: 28. Found 0 drives, 1 Drive Enclosure
C 09-18 17:07:07 3 A938 Vdisk offline: MSA2000, SN: 00c0ffd76e92000039e18f4900000000
W 09-18 17:07:07 44 A937 Unwritable cache data exists for volume (volume: , SN: 00c0ffd76e92000016e28f4901000000) comprising 1% of cache space
C 09-18 17:05:36 314 A936 FRU type: drive, problem: encl 0 deviceID 6. Vendor: SEAGAT Product ID: ST3146356SS , S/N: 3QN0AWC200009919DWKV rev: 0004. Related event ID: 935, type: 8
W 09-18 17:05:36 8 A935 Vdisk MSA2000 drive down (Channel:0 ID:6 SN:3QN0AWC200009919DWKV Encl:0 Slot:6)
W 09-18 17:05:36 1 A934 Vdisk critical: MSA2000, SN: 00c0ffd76e92000039e18f4900000000
C 09-18 17:05:36 314 A933 FRU type: drive, problem: encl 0 deviceID 5. Vendor: SEAGAT Product ID: ST3146356SS , S/N: 3QN0D99A00009919S1H9 rev: 0004. Related event ID: 932, type: 8
W 09-18 17:05:36 8 A932 Vdisk MSA2000 drive down (Channel:0 ID:5 SN:3QN0D99A00009919S1H9 Encl:0 Slot:5)
W 09-18 17:05:36 1 A931 Vdisk critical: MSA2000, SN: 00c0ffd76e92000039e18f4900000000
C 09-18 17:05:36 314 A930 FRU type: drive, problem: encl 0 deviceID 5. Vendor: SEAGAT Product ID: ST3146356SS , S/N: 3QN0D99A00009919S1H9 rev: 0004. Related event ID: 929, type: 8
W 09-18 17:05:36 8 A929 Vdisk MSA2000 drive down (Channel:0 ID:5 SN:3QN0D99A00009919S1H9 Encl:0 Slot:5)
09-18 17:04:06 59 A928 Disk channel error (Channel:0 ID:133 SN:3QN0D99A00009919S1H9 Encl:0 Slot:5): Abort Timeout cdb:Rd 0cfad600 0080
2 REPLIES 2

Re: MSA2012fc Disk channel error

I have the same problem. You found the answer?

Re: MSA2012fc Disk channel error

10-02 05:48:03 19 A523 Rescan bus done. Reason Code: 28. Found 0 drives, 1 Drive Enclosure
10-02 05:48:03 19 B438 Rescan bus done. Reason Code: 28. Found 6 drives, 1 Drive Enclosure
10-02 05:45:57 59 A522 Disk channel error (Channel:0 ID:15 SN:3CL910C300 Encl:0 Slot:15): Abort Timeout cdb:1c010200b000