MSA2012i - Management interface not accesible

[Jonas Rollsby]

Hi,

The management interface of my MSA 2012i is not accessible at all. I've tried HTTP/HTTPS/SSH/TELNET. I've tried ping both out and in private IP and localhost, no difference, no contact.

I've also tried to disable and enable the different protocols, didn't help.

The only way of accessing the MSA now is with the CLI port.

I've searched for some way to reset the management interface via the CLI-port. But I can't find anything about this problem.

Of course I could reboot the MSA but since everything else is working and I do not want the downtime I would prefer another solution.

Any idéas?

P.S. This thread has been moved from Storage Area Networks (SAN) (Enterprise) to Storage Area Networks (SAN) (Small and Medium Business). - Hp Forum moderator

[Prokopets]

Jonas: do you have a multi-pathing software installed on your hosts? If yes, you can reset only one controller and it shouldn't be a problem.

[Joshua Small_2]

Hi,

Rebooting the management interface does not actually cause downtime.

See my thread here:
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1336971&admit=109447626+1276064882259+28353475

[Jonas Rollsby]

Thank you both for your answers.

I do not have multi-path on this MSA.

I have read the thread about Joshua's inaccessible interface and that sound very much like my problem.

[stavoprojekta_t]

Hello Joshua, please can You update link to Your thread? I have the same problem and searching for sollution.

IP of MSA 2012i not accessible. If i do "restart mc both" via CLI, it start to responds for about 2 minutes, than stop responding again.

-t

[Dennis Handly]

>please can you update link to your thread?

Perhaps it's this topic:

http://h30499.www3.hp.com/t5/Storage-Area-Networks-SAN/MSA2012-crash-and-upgrades/m-p/4412119