- Community Home
- >
- Storage
- >
- Entry Storage Systems
- >
- MSA Storage
- >
- MSA2040 SAN Controller failure
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-08-2017 11:02 AM
09-08-2017 11:02 AM
MSA2040 SAN Controller failure
Hi everyone,
First of all, I'm not an expert when it comes to HP Storage, I'm a networker myself. I have what appears to be a failed controller on on an enlcosure. Correct me if I'm wrong, there are 2 controllers (A and B), that are connecting 4 encosures we have. Controller B seems to have failed. The SAN is still functioning, but we have no redundancy. I have reboot controller B, but it still did not come back up. I'm not quite sure where to go from here. The product is out of warranty, so I'm not quite sure where to go from here. Where should I go from here?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-08-2017 01:10 PM
09-08-2017 01:10 PM
Re: MSA2040 SAN Controller failure
You really should consider opening a support case even if it means paying time and material costs. The support representative should be able to help you with that. Anything else is just going to be trial and error on your part. If you truly have a bad controller then you'd need to source another one from somewhere and install it. If not done properly, you risk bringing the array down and/or data loss. So, it really depends how critical the system is to you and how valuable the data.
Sometimes an orderly shutdown of the system, reseating both controller modules, and bringing the system back up can do the trick but you'd need to schedule some hosts downtime to do this.
If you decide to replace the controller, instructions can be found here
I work for HPE. The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.