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тАО04-09-2020 12:47 PM
тАО04-09-2020 12:47 PM
Hi,
I can't connect to the Management Services include all of them SSH, TELNET, HTTPS, and CLI.
but the Disk Volumes still accessible by server and all VMs works fine without any issue.
when try to connect over HTTPS, the answer is "the Page Not Found"
when try to connect over SSH or Telnet, the connection was established and ask for user and password, when enter a correct credential the connection will be termnated "cut off connection and close the terminal", but when try to enter a wrong credential it shows wrong user or password.
when try to connect over Mini USB for console connection, the connection was established and ask for user and password, when enter a correct credential it shown the following error
home/appuser/appshell: line 34: mccli: not found
------------------------------------------------------------
Trying the following without any result:
1: unplugging power cable from storage for hours, and insure stop LED blinking on controllers.
------------------------------------------------------------
LED Color on Controllers.
the cache LED is Green on both controllers
Thank You
Solved! Go to Solution.
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тАО04-09-2020 04:02 PM
тАО04-09-2020 04:02 PM
Re: Problem with SSH/TELNET/HTTP/CLI connection to MSA 2040
Hello Ahmed,
Are you getting the same responses from both the A and B controllers?
Also, when trying to connect via mini USB be sure to have the COM port correctly configured. The default COM port settings are usually set at a BAUD rate 8200. For the MSA use the following:
Baud rate 115200
Data bits 8
Parity None
Stop bits 1
Flow control None
Be sure you are connecting to the serial mini USB port and not a service port.
Cheers,
Shawn
I work for Hewlett Packard Enterprise. The comments in this post are my own and do not represent an official reply from HPE. No warranty or guarantees of any kind are expressed in my reply.
I work for HPE
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тАО04-10-2020 12:44 PM
тАО04-10-2020 12:44 PM
Re: Problem with SSH/TELNET/HTTP/CLI connection to MSA 2040
Thank you for replay Shawn_K
yes from both Controller A and B.
yes, I configure the COM with these right setting.
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тАО04-10-2020 12:48 PM
тАО04-10-2020 12:48 PM
Re: Problem with SSH/TELNET/HTTP/CLI connection to MSA 2040
Actually this problem occurred after one of the Volumes has full space usage.
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тАО04-11-2020 03:58 PM
тАО04-11-2020 03:58 PM
Re: Problem with SSH/TELNET/HTTP/CLI connection to MSA 2040
Hi Shawn_K,
any advice ?
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тАО04-13-2020 08:48 AM
тАО04-13-2020 08:48 AM
SolutionI was resolved the problem after trying all options available.
the firmware was corrupted on both Controller, and the only Service available to update the firmware via FTP TCP 21, all other service is corrupted.
The FTP Client used is Windows CMD, google it if you want, (Upgrade Firmware MSA 2040 FTP)
Regards