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Secure Path and MSA1500 problem

 
Davide Depaoli_3
Valued Contributor

Secure Path and MSA1500 problem

Hi,
my customer say that after the SP 4.0 installation, the MSA1500 Selective Storage Presentation shows for that server only one HBA instead of the two installed on server.

The command spmgr set -a on WWN fails with the following error:
AGENT_STATUS_UNKNOWN_ERROR

HBA are FCA2214; the O.S. of the server is Win2000 SP4 and the MSA volume is correctly seen by the server with the available HBA.

Does anyone helps about this ?
thanks in advance
kind regards
Davide