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04-24-2013 08:00 AM - last edited on 02-08-2015 09:11 PM by Maiko-I
04-24-2013 08:00 AM - last edited on 02-08-2015 09:11 PM by Maiko-I
Trouble with Firmware-Upgrade of P2000 G3 from TS220R004 to TS250R023
Hi,
I'm constantly running into trouble with upgrading the Controller Firmware of an P2000 G3 MSA from Version TS220R004 to TS250R023 at a customers Site.
First off all, I tried upgrading via the Web-GUI, which I did in the past. There I'll get the Error, that Upgrading is only supported via FTP for this release. The Instructions don't state that: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=0&prodSeriesId=4118559&swItem=MTX-d9b6f0ffc1c04548ba1d8bfc5c&prodNameId=4118572&swEnvOID=1005&swLang=13&taskId=135&mode=4&idx=1, but I guess it might be because my release is rather old.
So I enabled FTP and Telnel and tried the smart component next, which actually started the firmware upgrade on one controller. However at some point it failed (it took several hours to that point) with a final error message like "Version mismatch". I found an article somewhere, stating that only manual update via FTP works in such a case. I attached the log.
So I tried FTP next, but ran into trouble, that active FTP seems not possible with the Standard Microsoft Client:
ftp> put TS250R023.bin flash
502 Active FTP not allowed.
425 No data connection
There were some Tips about using quote passive the sth like that, but thet proved to be the wrong direction as this is a server setting.
I then stumbled upon the hit to use bin before the put command but that didn't help either.
I tried using WinSCP in CLI Mode as well, which allows me to use passive mode and actually transfer the bin file to the storage (via 'put *firmwarefile*'), but as soon as I try 'put *firmwarefile* flash' it fails with the error, that the data connection cannot be opened.
I'm now running out of Ideas.
Is it somehow possible to initiate the Upgrade via telnet once I have transferred the bin-file via ftp ?
Or do I need an intermediate upgrade to an TS230Rxxx or TS240Rxxx Version ?
Regards,
inti
P.S. This thread has been moved from ProLiant Storage Systems to Storage Area Networks (SAN) (Small and Medium Business). - Hp Forum Moderator
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04-24-2013 08:12 AM - edited 04-24-2013 08:22 AM
04-24-2013 08:12 AM - edited 04-24-2013 08:22 AM
Re: Trouble with Firmware-Upgrade of P2000 G3 from TS220R004 to TS250R023
What does
CLI> show versions
show now?
Do you have any firewall on your PC or a firewall between you and your array?
I always use FTP (windows build in), never had such problems.
Make sure partner update is diabled, make sure no firewall between.
ftp the file again, watch the output.
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
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11-06-2013 10:59 PM
11-06-2013 10:59 PM
Re: Trouble with Firmware-Upgrade of P2000 G3 from TS220R004 to TS250R023
Hi,
did you make progress with this?
Was it to do with your browser version?
Thanks,
Colin