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Unable to Loginto SAN Storageworks Switch 2/8

 
Dennis Duke
Occasional Visitor

Unable to Loginto SAN Storageworks Switch 2/8

I have six HP Storageworks SAN Switches 2/8. Two of the switches I I cannot login to.

I am using the default account of "admin with passsword "password". Does anyone know other default passwords or how to reset the systems back to default.
7 REPLIES 7
krusty
Honored Contributor

Re: Unable to Loginto SAN Storageworks Switch 2/8

Dennis,

There are two other accounts that you could try, "factory" or "root". If one of those accounts have the default password, you can chnage the admin password with the "passwddefault" command.

HTH,

Curt
"In Vino Veritas"
Dennis Duke
Occasional Visitor

Re: Unable to Loginto SAN Storageworks Switch 2/8

Sorry still no luck. I have tried accounts administrator, admin, root and factory with passwords (blank) admin, passsword, administrator, admin, root and factory. i have also tried variousl combinations of upper and lower case.

I am still open to suggestions on how to reset these boxes......
krusty
Honored Contributor

Re: Unable to Loginto SAN Storageworks Switch 2/8

Humm, Looks like we are going to have to call in the cavalry. I think you are going to have to call your support vendor for the switches to have the passwords reset. This involves getting the WWN of your switches, getting special firmware from Brocade, and taking down the SAN to do this. I would log a call with HP if you have support with them, or whomever provides support with your switches.

Good Luck,

Curt
"In Vino Veritas"
Fabian_Nowee
Super Advisor

Re: Unable to Loginto SAN Storageworks Switch 2/8

The root account has a standard password which is not password or blank unless you've changed it in the past
Looking for nice incentives? (www.kirsp.nl)
Diego W.
Occasional Visitor

Re: Unable to Loginto SAN Storageworks Switch 2/8

Hey Dennis,
I am having the same exact problem with a brocade 3800,Brocade wants to sell me a very expensive contract just to reset the password,just curious to know if you were able to reset the password,any input would be appreciated,if anyone is able to do this out there ,I am willing to compensate them.
James Muell
Valued Contributor

Re: Unable to Loginto SAN Storageworks Switch 2/8

what OS are these switches running?

Re: Unable to Loginto SAN Storageworks Switch 2/8

Hi, you could try with root/fivranne

Otherwise you'll have to open a case with brocade in order to reset your password. See below

This procedure requires the Password Recovery firmware, available from Brocade Technical Support.
The Password Recovery firmware is effective only for the first time it is launched. You cannot use the
Password Recovery firmware to perform any other switch functions.

To obtain the Password Recovery firmware, the WWN of the switch must be supplied to Brocade
Technical Support to generate the firmware appropriately.

Please note that performing the Password Recovery process will require switch downtime. Recommended
methods are to have the switch removed from the fabric and rejoin after the recovery process has been
completed.

This procedure is based on a switch that is accessible by the host either on an Ethernet network or
through an ethernet crossover cable. This procedure requires both a serial and Ethernet connection when
performing this procedure.
1. Copy the Password Recovery firmware to a secure location that is accessible to the switch.
2. Connect to the serial port interface
3. Power the switch off and back on.
4. Set the boot parameters on your switch to perform a netboot:
a. At the â â prompt for the switch, enter â câ .
b. Enter the requested information at the prompts. To accept the default value for a parameter,
press Enter. The parameters are defined as follows.
Parameter Definition
host name Name of machine on which Password Recovery firmware is located
file name Full pathname where Password Recovery firmware is located
inet on ethernet Switch IP address
host inet Host IP address
gateway inet Gateway address
user Login name of user account on host machine
_____________________________________________________________________________________
Press any key to stop auto-boot...
4
: c
'.' = clear field; '-' = go to previous field; ^D = quit
boot device : fei
processor number : 0
host name : MyHostMachine
file name : /usr/switch/firmware resetPasswd500ea45
inet on ethernet (e) : 10.54.60.34:fffff000
inet on backplane (b):
host inet (h) : 10.54.60.20
gateway inet (g) : 10.54.60.20
user (u) : user
ftp password (pw) (blank = use rsh):
flags (f) : 0x0
target name (tn) : 3800_0
startup script (s) :
other (o) :
5. Enter â @â at the prompt to begin booting the Password Recovery version of the
firmware from the network.
: @
boot device : fei
processor number : 0
host name : host
file name : resetPasswd500ea45
inet on ethernet (e) : 10.64.68.15:fffff000
host inet (h) : 10.54.60.20
gateway inet (g) : 10.54.60.20
user (u) : user
flags (f) : 0x0
target name (tn) : 3800_0
Attaching network interface fei0... done.
Attaching network interface lo0... done.
host is alive <-------------------------CONNECTION TO HOST PROVIDING FIRMWARE IMAGE
Loading... 5161192 + 389436 + 567392
Starting at 0x10400000...
Attaching network interface fei0... done.
Attached TCP/IP interface to fei unit 0
Attaching network interface lo0... done.
telnetInit: telnetd initialized.
NFS client support not included.
efwHookAdd: Added Ethernet Hook
Adding 10949 symbols for standalone.
Model: 9
flash time 1048273524, creation time 1048273692
Committing configuration...done.
setting passwd to defaults <---------FIRMWARE IMAGE RESETS PASSWORD TO BROCADE DEFAULTS
Time Bomb has been set <----------------------------------------TIME BOMB RESTRICTED ONE TIME USE
Passwords have been reset. Please power cycle the switch.
The User, Admin, Factory, and Root passwords are reset to the default values.
6. Power the switch off and back on.
7. Press any key when you see the message â Press any key to stop autoboot...â . This provides access to
the boot prompt.
8. Return the boot parameters to booting from the flash again:
a. At the â â prompt, enter â câ to begin resetting the boot parameters to the default
settings.
b. Remove the values that you added in step 4b by entering a dot (.) after each parameter and
pressing Enter.
The boot parameters are returned to the default settings.
9. Power the switch off and back on to reload the original firmware from flash.
The switch resumes normal operation.
10. Log into the switch by telnet or serial as Root, and set new passwords for all accounts.


/johan