Unable to log in to P2000 through webUI

[pfunk21]

We`ve got P2000 G3 FC/iSCSI dual controller storage.

HP StorageWorks MSA Storage P2000 G3 FC
System Name: P2000_G3_FC_for_OL
System Location:Server Room
Version:L201R019
# show version
Controller A Versions
---------------------
Bundle Version: TS201R014
Build Date: Wed Sep  1 11:21:21 MDT 2010

Controller B Versions
---------------------
Bundle Version: TS201R014
Build Date: Wed Sep  1 11:21:21 MDT 2010

After (some) blackouts I can`t log in to the storage through Web-based UI (Unable to Authenticate Login, Try again.)

I`ve thought that I`ve forgot all passwords, but occasionly I`d tried to log in through telnet session and it has succeed.

# show users
Username             Roles                            User Type    User Locale            WBI   CLI   FTP
--------------------------------------------------​--------------------------------------------------​--------
ftp                  manage,monitor                   Standard     English                            x
manage               manage,monitor                   Standard     English                x     x     x
monitor              monitor                          Standard     English                x     x
--------------------------------------------------​--------------------------------------------------​--------

I`ve tried to change passwords, create new users with WBI credentials but without success.

Can anyone help me in my issue?

[Torsten.]

Try to restart the management controllers (mc) - this will not affect the storage.

[pfunk21]

Thank you for your reply.

Followed your advise, but it hasn`t helped..

[Torsten.]

IMHO you should first update the firmware:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=4118559&swItem=MTX-518d65a5f20041dfa339f3c967&prodNameId=4118560&swEnvOID=1005&swLang=8&taskId=135&mode=5

[pfunk21]

Shure, I just waited my off-hour to make an update. But I`d found another firmware (O320B07)

 http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=12169&prodSeriesId=4118559&swItem=MTX-16d7cc69d6b3409889d38a99a0&prodNameId=4118572&swEnvOID=4004&swLang=8&taskId=135&mode=5

Isn`t it suitable for my storage?

[Torsten.]

You have version TS201R014 installed, TS230P008 is the current.

O320B07 is for the add-on chassis.

[pfunk21]

Thank you very much for clarification.

New firware, new conditions:

but may take as long as one hour

Have to delay update procedure on weekend. I shall inform you about results.

Thanks once again.

[Torsten.]

If you use the windows based update tool, it will update the first controller, enable PFU, then updates the second controller this may take 60 to 90 min.

[pfunk21]

No success.

I`ve tried all availble cases allready, uppercase, lowercase, login names and passwords.

Through ssh:

login as: test
Using keyboard-interactive authentication.
Password:

HP StorageWorks MSA Storage P2000 G3 FC
System Name: P2000_G3_FC_for_OL
System Location:Server Room
Version:TS230P008
# show users
Username             Roles                            User Type    User Locale            WBI   CLI   FTP   SMI-S
------------------------------------------------------------------------------------------------------------------
ftp                  manage,monitor                   Standard     English                            x
manage               manage,monitor                   Standard     English                x     x     x     x
monitor              monitor                          Standard     English                x     x
test                 manage,monitor                   Standard     English                x     x
------------------------------------------------------------------------------------------------------------------
Success: Command completed successfully.

 Through WBI:

Unable to Authenticate Login, Try again.

[pfunk21 · Accepted solution]

Damned IE!
I have decided to try another browser and Mozilla Firefox has allowed me to log in,.