Unable to mount LUN. A virtual disk is down

[Burbyshnev]

Greetings! I have a P2000 G3 firmware TS240P004-02

After turning off the electricity, I can not mount the LUN. Everything is registered in the settings.

Приветствую! у меня P2000 G3 прошивка TS240P004-02

После выключения электричества не могу примонтировать LUN.

# show volumes
Vdisk Name Size Serial Number WR Policy Cache Opt Read Ahead Size Type Class Qualifier Volume Description WWN Health
Health Reason Health Recommendation
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
vd01 Storage2 8093.4GB 00c0ff129cf40000e0c84f5501000000 write-back standard Default master volumePTSNAP N/A 600C0FF000129CF4E0C84F5501000000 OK

vd02 Storage2_c001 8093.4GB 00c0ff129cf40000c895725d02000000 write-back standard Default standard standard N/A 600C0FF000129CF4C895725D02000000 OK

vd01 VSS190913133901508 8093.4GB 00c0ff129cf4000023c67b5d01000000 write-back standard Default snapshot PTSNAP N/A 600C0FF000129CF423C67B5D01000000 OK

vd01 VSS191009200417375 8093.4GB 00c0ff129cf400006f679e5d01000000 write-back standard Default snapshot PTSNAP N/A 600C0FF000129CF46F679E5D01000000 OK

vd01 vd01_sp001 1798.5GB 00c0ff129cf400004e17aa5d01000000 write-back standard Default snap pool PTSNAP N/A 600C0FF000129CF44E17AA5D01000000 OK

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Success: Command completed successfully. (2019-10-18 20:45:58)

# show master-volumes
Vdisk Serial Number Name Size Status Status-Reason Snap-pool Name Snapshots Snap Data Rollback
---------------------------------------------------------------------------------------------------------------------------------------------------
vd01 00c0ff129cf40000e0c84f5501000000 Storage2 8093.4GB Unavailable SP Not Accessible 2 0B 0%
---------------------------------------------------------------------------------------------------------------------------------------------------
Success: Command completed successfully. (2019-10-18 20:46:20)

# show snap-pools
Vdisk Serial Number Name Size Free Master Volumes Snapshots Status
------------------------------------------------------------------------------------------------------------
vd01 00c0ff129cf400004e17aa5d01000000 vd01_sp001 1798.5GB 1798.5GB 0 0 Available

Threshold %Usage Policy SizeToExpand
---------------------------------------------------
Warning 75% Notify Only N/A
Error 90% Auto Expand 10.7GB
Critical 98% Delete Snapshots N/A

------------------------------------------------------------------------------------------------------------
Success: Command completed successfully. (2019-10-18 20:47:59)

# show snapshots
Vdisk Serial Number Name Creation Date/Time Status Status-Reason Source Volume Snap-pool Name Snap Data Unique Data Shared Data Priority User Priority Type
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
vd01 00c0ff129cf4000023c67b5d01000000 VSS190913133901508 N/A Unavailable N/A Storage2 0B 0B 0B 0x0000 0x0000 Unknown
vd01 00c0ff129cf400006f679e5d01000000 VSS191009200417375 N/A Unavailable N/A Storage2 0B 0B 0B 0x0000 0x0000 Unknown
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

# delete all-snapshots volume Storage2
Info: This may take a few minutes if the system is under heavy load...
Error: Cannot modify a virtual disk when it is down. (2019-10-18 20:49:07)

UPDATE

After update a firmware on  TS252P005

# show master-volumes
Vdisk Serial Number                     Name      Size      Status             Status-Reason        Snap-pool Name Snapshots  Snap Data  Rollback
---------------------------------------------------------------------------------------------------------------------------------------------------
vd01  00c0ff129cf40000e0c84f5501000000  Storage2  8093.4GB  Unavailable        Unknown Reason  0                   2          0B         0%
---------------------------------------------------------------------------------------------------------------------------------------------------
Success: Command completed successfully. (2019-10-19 12:51:28)

# show vdisks
Name  Size     Free    Own Pref   RAID   Disks Spr Chk  Status Jobs      Job%      Serial Number                    Drive Spin Down        Spin Down Delay       Health     Health Reason Health Recommendation
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
vd01  9891.9GB 0B      A   A      RAID5  12    0   64k  FTOL                       00c0ff129cf4000085c84f5500000000 Disabled              0                   OK
vd02  8992.6GB 899.2GB A   A      RAID5  11    0   64k  FTOL                       00c0ff129cf4000059e1705d00000000 Disabled               0                     OK
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Success: Command completed successfully. (2019-10-19 13:20:31)

# show disks vdisk "vd01"
Location Serial Number         Vendor   Rev              How Used   Type Size    Rate*(Gb/s) SP Health     Health Reason Health Recommendation
-----------------------------------------------------------------------------------------------------------------------------------------------
1.1      KPXN718R              HP       HPD9             VDISK      SAS  900.1GB 6.0            OK
1.2      KPXH0E6N              HP       HPD9             VDISK      SAS  900.1GB 6.0            OK
1.3      KPXL4RLR              HP       HPD9             VDISK      SAS  900.1GB 6.0            OK
1.4      KPXMYHGR              HP       HPD9             VDISK      SAS  900.1GB 6.0            OK
1.5      KPXN7GSR              HP       HPD9             VDISK      SAS  900.1GB 6.0            OK
1.6      S0N0BRJH0000B349FXHT  HP       HPD2             VDISK      SAS  900.1GB 6.0            OK
1.7      S0N0BVWY0000N3500UDC  HP       HPD2             VDISK      SAS  900.1GB 6.0            OK
1.8      S0N0BAVW0000B349ABQH  HP       HPD2             VDISK      SAS  900.1GB 6.0            OK
1.9      S0N0BTX90000N34835BQ  HP       HPD2             VDISK      SAS  900.1GB 6.0            OK
1.10     S0N0BWJF0000B3509JEC  HP       HPD2             VDISK      SAS  900.1GB 6.0            OK
1.11     S0N0BCJX0000B3509NJ2  HP       HPD2             VDISK      SAS  900.1GB 6.0            OK
1.13     KPXN7LUR              HP       HPD9             VDISK      SAS  900.1GB 6.0            OK
-----------------------------------------------------------------------------------------------------------------------------------------------
Info: * Rates may vary. This is normal behavior. (2019-10-19 13:06:37)

Success: Command completed successfully. (2019-10-19 13:06:37)

How I can mount vdisk Storage2?

[SUBHAJIT KHANBARMAN_1 · Accepted solution]

# show snapshots master-volume Storage2

Try to delete snapshot if shows any from above output.

You can take help of command,

# delete snapshot force <Snap_name>

Once all snapshot cleared for Volume named Storage2 then try the below option,

# convert master-to-std Storage2

You need to keep in mind that you can't mount Vdisk rather you need to present Volumes to host.

Hope this helps!
Regards
Subhajit

I am an HPE employee

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[Burbyshnev]

Subhajit, thank you very mutch!

I try to remove snapshots amother command, but it is not wokking for me.

Thank you very-very mutch!