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VA 7410 password recovery

 
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CA1078672
Occasional Visitor

VA 7410 password recovery

Greetings,

It appears for some reason our password on the VA7410 is forgotten or in error, we cannot access the box using what we believed to be the password, so I must assume it's lost. Does anybody know a proceedure to recover the password?
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krusty
Honored Contributor
Solution

Re: VA 7410 password recovery

I'm assuming you mean you can't access the VA with Command View. I posted the solution to this issue on another thread: http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=396227.

If you have lost the security password, you will have to connect up a cable to the serial port in the back of the array (either controller), and reset the password back to default (AUTORAID). The command is vfpsecure -R (older firmware) or secure -R (newer firmware).
"In Vino Veritas"