can't remove disk group on msa 2050

[SteveJames]

I need that information as well.  Could one of you forward to me?

Thanks,

[fernandoaleixo]

Hello, can you send me the information about the resolution?

[fernandoaleixo]

Hello, can you send me the information of the post excluded?

[rusadylbek]

I have HPE MSA 2050 SAN. 

Error the disk group went into "quarantine" mode (QTOF)

I cannot delete the disk group and cannot recover

Name Size Free Pool Tier % of Pool Own RAID Disks Status Current Job Job% Sec Fmt Health Reason
Action
------------------------------------------------------------------------------------------------------------------------------------------------------------
DISKGR_CONTROLLER_A 71.9TB 0B N/A 100 A RAID6 8 QTOF 512e Fault The disk group is quarantined.
- Look for events in the event log related to quarantine (172, 485, or 590) and follow the recommended actions for those events.
------------------------------------------------------------------------------------------------------------------------------------------------------------
Success: Command completed successfully. (2021-09-22 03:03:46)

# show disks
Location Serial Number Vendor Rev Description Usage Jobs Speed (kr/min) Size Sec Fmt Disk Group Pool Tier Health
--------------------------------------------------------------------------------------------------------------------------------------------------------------
1.1 2AG8W5SY HGST C3D0 SAS MDL VIRTUAL POOL 7 12.0TB 512e DISKGR_CONTROLLER_A Archive OK
1.2 8HJUJ7HH HGST C3D0 SAS MDL VIRTUAL POOL 7 12.0TB 512e DISKGR_CONTROLLER_A Archive OK
1.3 8HJUZUHH HGST C3D0 SAS MDL AVAIL 7 12.0TB 512e Archive OK
1.4 8HJUATRH HGST C3D0 SAS MDL VIRTUAL POOL 7 12.0TB 512e DISKGR_CONTROLLER_A Archive OK
1.5 AAH062TH HGST C3D0 SAS MDL VIRTUAL POOL 7 12.0TB 512e DISKGR_CONTROLLER_A Archive OK
1.6 8HJSX09H HGST C3D0 SAS MDL VIRTUAL POOL 7 12.0TB 512e DISKGR_CONTROLLER_A Archive OK
1.7 2AG8XN4Y HGST C3D0 SAS MDL AVAIL 7 12.0TB 512e Archive OK
1.8 8HJVARVH HGST C3D0 SAS MDL AVAIL 7 12.0TB 512e Archive OK
--------------------------------------------------------------------------------------------------------------------------------------------------------------
Info: * Rates may vary. This is normal behavior. (2021-09-22 03:04:29)

Success: Command completed successfully. (2021-09-22 03:04:29)

dequarantine disk-group 00c0ff43d7340000876dd65d00000000
Removing this disk group from quarantine will take the disk group offline and could result in irreversible data loss.
Do you want to continue? (y/n) y
Error: The requested operation cannot be completed because the target disk group is an internal component. - Disk group DISKGR_CONTROLLER_A was not dequarantined. (00c0ff43d7340000876dd65d00000000)
Error: The requested operation cannot be completed because the target disk group is an internal component. (00c0ff43d7340000876dd65d00000000) - Disk group DISKGR_CONTROLLER_A was not dequarantined. (2021-09-22 03:05:43)

# show pools
Name Serial Number Blocksize Total Size Avail Snap Size OverCommit Disk Groups Volumes Low Thresh Mid Thresh High Thresh Sec Fmt Health Reason Action
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Success: Command completed successfully. (2021-09-23 03:28:59)
# delete pools A
Error: Could not find virtual pool. (A) - (2021-09-23 03:29:15)

[techin]

@rusadylbek , I think you should consider creating a new post

[Shawn_K]

If you have tried to dequarantine a disk-group and have gotten the following message:

Removing this disk group from quarantine will take the disk group offline and could result in irreversible data loss.

You should consider immediately opening a support case. Troubleshooting through a support forum could result in changes that may not be reversable and may result in data loss.

I work for Hewlett Packard Enterprise. The comments in this post are my own and do not represent an official reply from HPE. No warranty or guarantees of any kind are expressed in my reply.

Cheers,
Shawn

[Afrojika]

Good day  LG_Julius, we are experiencing the similar issue, could you kindly please share the instructions to resolve this issue.

[rtiosupport]

we have the same issues , can you send me procedure to fix my problem too!?

I agree to your helping , and we understood that envolving things and sharing will can learning more! 

my email is -personal info erased for alternative receiving for me.

BR.

[marcottt]

hi all,

 i have same siituaton , all disk are ok btu diskgroup are quarantined and dequarantine fail because target disk group is an internal component.

Anyone can tell/send me suggestion ?

thanks

[CSP_ALGERIA_1]

Hi Anderson , Would you please mail  deleted post  as I am struggling with same issue . 

Regards & thanks