cant access Mgmt in SAN (EVA 4400 HSV300-S)

[uknet80]

https://192.168.1.26:2373

Dear Supports,

Currently we host HP EVA 4400 HSV300-S, the system works.  But for some reason I can't access https://IPADDRESS:2373, or ping the Management module Mgmt. I tried several ways, direct connection, through Cisco Switch.  There is no traffic at all.  But I can see a green stable light and amber light flashing.  How to resolve this?

If I reset the module, does it change the SAN storage configuration?  As the storage connected to file server and has user data.  Definitely I don't want to loss that

[Johan Guldmyr]

Hello, 

you can reseat the module during operation.

You can also press the button - this will reset the IP address and such to default values.

Are the leds next to the RJ45 contact also lit?

** Also, please note that the forum is not the support, the people who respond here are usually not representatives of HP. **

[uknet80]

First of all, thanks for your reply

I didn't know what you mean by this

Are the leds next to the RJ45 contact also lit?

resetting the module, Doesn't reset Hardware configuraion, delete data?

[Torsten.]

The question was, if you can see network activity on the lan port LEDs.

However, a short press on the reset button rebots the WOCP, a longer press resets the IP and user settings. The EVA will continue operating.

If in doubt, just pull the module and push it back.

[uknet80]

I restarted the Controller, this fixed the problem

T

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@Torsten. wrote:

The question was, if you can see network activity on the lan port LEDs.

However, a short press on the reset button rebots the WOCP, a longer press resets the IP and user settings. The EVA will continue operating.

If in doubt, just pull the module and push it back.

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hanks for your help,

[gparker]

Hi, I just had the same issue and reseating the management module fixed it for me :) thanks.