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commnad view problem

 
command view problem
Occasional Advisor

commnad view problem

We are useing EVA4400 Command View (CV) 8.02. It's running as well as 2 mounth.
But now in the CV we cannot see any EVA. Please help me with this problem
7 REPLIES 7

Re: commnad view problem

Check SAN switches for any zoning changes. Make sure the Command View server is zoned with the EVA.
If everything looks right, try re-booting the Command View server.

Note: While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the company

Accept or Kudo

command view problem
Occasional Advisor

Re: commnad view problem

thanks you for your reply! I was try to test every think, I'm sure that zoning are ok. I try to use fcping with the wwn from server to EVA:
fcsw23:admin> fcping 50:01:43:80:03:bc:c0:92 50:01:43:80:01:3c:9d:1c
Source: 50:01:43:80:03:bc:c0:92
Destination: 50:01:43:80:01:3c:9d:1c
Zone Check: Zoned

Pinging 50:01:43:80:03:bc:c0:92 with 12 bytes of data:
received reply from 50:01:43:80:03:bc:c0:92: 12 bytes time:1332 usec
received reply from 50:01:43:80:03:bc:c0:92: 12 bytes time:831 usec
received reply from 50:01:43:80:03:bc:c0:92: 12 bytes time:822 usec
received reply from 50:01:43:80:03:bc:c0:92: 12 bytes time:882 usec
received reply from 50:01:43:80:03:bc:c0:92: 12 bytes time:823 usec
5 frames sent, 5 frames received, 0 frames rejected, 0 frames timeout
Round-trip min/avg/max = 822/938/1332 usec

Pinging 50:01:43:80:01:3c:9d:1c with 12 bytes of data:
received reply from 50:01:43:80:01:3c:9d:1c: 12 bytes time:754 usec
received reply from 50:01:43:80:01:3c:9d:1c: 12 bytes time:751 usec
received reply from 50:01:43:80:01:3c:9d:1c: 12 bytes time:790 usec
received reply from 50:01:43:80:01:3c:9d:1c: 12 bytes time:756 usec
received reply from 50:01:43:80:01:3c:9d:1c: 12 bytes time:781 usec
5 frames sent, 5 frames received, 0 frames rejected, 0 frames timeout
Round-trip min/avg/max = 751/766/790 usec

I'm test for all WWN of the server and the EVA. everything is fine!

I'm try to install CV9.0 from HP. But the CV didn't see any EVA.
command view problem
Occasional Advisor

Re: commnad view problem

I'm try to reboot the server many many times
command view problem
Occasional Advisor

Re: commnad view problem

Maybe I will try to reboot the controller one by one
command view problem
Occasional Advisor

Re: commnad view problem

supper!..... I have to reboot the controller one by one and then the CV can see the EVA4400. Everything are runing well. But I don't known why the CV cannot see the EVA afterr 2 month? Will I need to reboot the controller every month? I will not happy when do that, because out system is core banking, we need the system runing 24/24 and run correctly!
Dennis Allarey
Occasional Visitor

Re: commnad view problem

Hi,

I also having the same problem where the commmand view will lose its connectivity to the EVA storage system after a few months. Restarting the controllers prove to resolve the issue temporarily but have you rectified this with a permanent working solution? By the way, what XCS firmware version are you using now? Thanks.
Mel Nugent
Regular Advisor

Re: commnad view problem

There is an advisory about the use of FCping causing EVA controllers to reboot.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=443627&prodTypeId=12169&objectID=c01608991

Document ID: c01608991