how i can download firmare for san storage hp p2000 msa

[rezabruce1988]

i need download hp p2000 msa firmware

[giladzzz]

hi

this is the site for MSA firmware

https://h41111.www4.hpe.com/storage/msafirmware.html

but you need an active contract attached to your HPE passport acount

to download

Regards

give a KUDO if this helps

[rezabruce1988]

i cant download firmware.i stuck this step

[Shawn_K]

Hello,

The MSA arrays require you to link the Serial Number to an active Support contract. You can find more information and how to steps here: https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c05351364

Once you entitle your array you can find the current MSA firmware here: https://h41111.www4.hpe.com/storage/msafirmware.html

Cheers,
Shawn

I work for Hewlett Packard Enterprise. The comments in this post are my own and do not represent an official reply from HPE. No warranty or guarantees of any kind are expressed in my reply.

[rezabruce1988]

 in this field i inserted Serian number and  Part number  but it didnt work.what should i insert and where i should get it?

[SUBHAJIT KHANBARMAN_1]

HPE stopped giving firmware/driver free of cost. They modified their policy and according to that if you don't have valid support contract with HPE then you can't download firmware for this device. Please find the link to get more details on this,

https://support.hpe.com/hpsc/doc/public/display?docId=c04055475

Hope this helps!
Regards
Subhajit

If you feel this was helpful please click the KUDOS! thumb below!

***********************************************************************************

[rezabruce1988]

i just have serial number and product number but this page want me SAID and SAR . how should i get these? pla help me

[Shawn_K]

Hello,

As mentioned previously, you need to link your array to a service agreement. Once that is done you will have the SAID and SAR.

Cheers,
Shawn

I work for Hewlett Packard Enterprise. The comments in this post are my own and do not represent an official reply from HPE. No warranty or guarantees of any kind are expressed in my reply.

[SUBHAJIT KHANBARMAN_1]

It seems your MSA not having any valid support coverage with HPE otherwise you should know what is Support Agreement ID (SAID) and Support Account Reference (SAR)

You can search your Proof of Purchase (POP) document as well and look for SAID or SAR information if you have bought before and now for some reason misplaced it.

Please find the link and contact HPE sales to buy HPE Support or related service to get SAID or SAR if you don't have it,

https://www.hpe.com/in/en/buy-parts-products.html

Hope this helps!
Regards
Subhajit

If you feel this was helpful please click the KUDOS! thumb below!

***********************************************************************************

[rezabruce1988]

it means theres no way i can download hp san firmware  without said ?