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hsg80 crash

 
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J P Montgomery
Occasional Contributor

hsg80 crash

We have a dual redundant hsg80 that crashes and reboots both controllers. Gets error code 0B070100. Breakdown of error makes no sense. Happens during Oracle backups on two SUN Solaris servers. I swapped both Controllers and san looks ok. I'm a hardware guy and we have a new sys admin. How do i put a call to HP to analize a hsg crash? I don't think it's a hardware problem. We used to have support but didn't renew.
2 REPLIES 2
Uwe Zessin
Honored Contributor
Solution

Re: hsg80 crash

Does the disk configuration contain any storage sets with SAVE_CONFIGURATION data, maybe even from ACS V8.5?

This seems to be a memory leak which is triggered by configuration changes.

From what I can see, the fix is in the ACS V8.7-6 patch.
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J P Montgomery
Occasional Contributor

Re: hsg80 crash

I'll have to check for the save conf. Nobody is on the system at the time the backups are run so i don't see why a name change or any change is occuring. I was thinking maybe an upgrade from 8.6-13 to 8.7 or 8.8 with patches would resolve problem but i thought those upgrades were for added functionality not bug fixes. Thanks for the quick reply.