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Re: problem with updating firmware for P2000

 
Harlan575
Occasional Advisor

problem with updating firmware for P2000

Hello, All!

 

 In our company there are 4 enclosures HP P2000 G3 FC.  Resently we hustled to the problem, when we tried to update hard diskтАЩs firmware. Some of them (Hard disks) are from different series (models). For example in one enclosure one half of hdd itтАЩs HITACHI HUA721010KLA330, another is  HUA722010╨бLA330. Also, there are hdd from series HUA722010KLA330.

 

The problem is that we canтАЩt find latest firmware on the HP sites.

For example, one link for firmware: http://h20000.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5111376&swLangOid=8&swEnvOid=4064, but this firmware is not suitable for our hdd (itтАЩs  for other series of hdd). And, also, itтАЩs quite old тАУ 2010 year.

 

Following recommendations from one forum, I was looking for firmware by hdd series (not by P2000). But found nothing. Maybe I should use website like HP Spock (http://h20272.www2.hp.com)?

And I have one more question: how will the firmware update, if  even in  one enclosure there are hdd with different series.

 

I shall appreciate your cooperation in this matter and IтАЩm waiting your reply as soon as possible!

Thanking you in advanced.

3 REPLIES 3
Torsten.
Acclaimed Contributor

Re: problem with updating firmware for P2000

Can you select such disk in SMU (web page) and provide a screenshot, so disk model, firmware and part# are visible?

Sure you got these drives from HP?


Hope this helps!
Regards
Torsten.

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Harlan575
Occasional Advisor

Re: problem with updating firmware for P2000

Hello, Torsten!

 

Thank you for helping with our problem.

 

Maybe itтАЩs better to attach store.logs file?

 

P.S. You will see icons тАЬerrorтАЭ near enclosures on the screenshots. ItтАЩs another problem with power unit. WeтАЩve permanently removed some PSU.

Torsten.
Acclaimed Contributor

Re: problem with updating firmware for P2000

Yes, you can try to attach the logs.

 

However, usually if there is no firmware update avaiable for a HDD, there is none and drives still have the original version.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!