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snapshots on the eva

 
domenico_6
Occasional Contributor

snapshots on the eva

Hi
i have customer he said the snapshot on the eva failed becasue :
IT NEEDED TO GROW AND INSUFFICENT SPACE WAS AVAILABLE BUT the CUstomer said THERE WAS ENOUGH SPACE AVAILABLE.
i think customer diden't really check the available space
but anyway before i contact him
anyone have any suggestion?
thanks

domenico
3 REPLIES 3
Uwe Zessin
Honored Contributor

Re: snapshots on the eva

A snapshot needs space in the same disk group where the original virtual disk lives. Your customer might have looked at the total free space of the array or another disk group - who knows? Without some session logs and/or screen shots it is impossible to tell afterwards.
.
domenico_6
Occasional Contributor

Re: snapshots on the eva

hi UWE thanks for the advise
and i spoke to the customer and when i ask to check form the commnad view the space on the snapshot he dide't understand what i was asking
also he said that is impossible that is out of space because during the nught noone is writing on the disk so he diden;t understand how is possible that the snap is out of space
at this point is sure 100% that the customer doesn't have any idea of snapshot,eva,and how is work the snapshot
cheers

domenico
Uwe Zessin
Honored Contributor

Re: snapshots on the eva

domenico,
there are two types of snapshots on the EVA:

- the demand allocate (or virtually capacity free)

- the traditional

the last one reserves 100% capacity and is the default one.
.