- Community Home
- >
- Networking
- >
- Wireless
- >
- M and MSM Series
- >
- MSM460 reboot
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-19-2016 11:19 AM
тАО10-19-2016 11:19 AM
MSM460 reboot
Hello,
We have a lot of MSM460 access points (around 100) to which from time to time we have packet loss (95%-99% or 100%), which eventually is causing the AP to loose connectivity with the WLC and it's rebooting itself. This sometimes last for hours and then the next month there is not issue at all. When we ping other network devices, for example the core switch or the access switches we don't observe any packet loss. Also the APs are not connected to the same access switch but they're spread across the site and connected to lot of switches. When this happens only the APs are getting timed out and rebooted. The controller itself doesn't seems to have any issues, since they're other sites on that controller without any issue. (The WLC is not located on the site). The only one thing we observed is high broadcast traffic on the trunk link between the redundant core switches.
Thanks for any help in advance.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-19-2016 02:58 PM
тАО10-19-2016 02:58 PM
Re: MSM460 reboot
What firmware Controller? Error Logs?
ATP FLEXNETWORK V3 | ACSA
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-20-2016 03:14 AM
тАО10-20-2016 03:14 AM
Re: MSM460 reboot
A Network Topology diagram (related to your Wireless deployment) would be of help in understanding where the issue shows up (moreover considering you have a lot of Switches involved)...and knowing that your HP MSM7xx Controller and MSM APs are yet running a recent version (like the software version 6.6.4.0, as example) would also be benefical too (I mean: running updated software is a good starting point to diagnose what is happening so you have not to worry about issues already fixed).
I'm not an HPE Employee
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-20-2016 09:01 AM - edited тАО10-20-2016 09:06 AM
тАО10-20-2016 09:01 AM - edited тАО10-20-2016 09:06 AM
Re: MSM460 reboot
Unfortunately I don't have the exact software version on running on the WLC, but I did check the logs and there were no errors regarding this event (and the messages saying that the AP has been rebooted). We discovered a lot of broadcast traffic on the downlinks from the core. (Around 2k Frames/s peak on the interface). I will provide the software version of the WLC. Every floor has it's on VLAN. But it looks like it's related to the huge amount of broadcast traffic. We're not sure yet if the broadcast is coming from one source (I doubt that) or it is caused by the huge amount of devices connected in one VLAN. Btw. every floor has it's own VLAN. One possible solution would be limiting the broadcast traffic and then we will see if it helps.
ps: Regarding the network topology: It's happening on the whole site. The topology is simple. Distribution switches and downlinks to the access switches where the APs are connected.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-20-2016 10:49 AM - edited тАО10-20-2016 10:51 AM
тАО10-20-2016 10:49 AM - edited тАО10-20-2016 10:51 AM
Re: MSM460 reboot
OK, but each defined VLAN owns its Broadcast traffic (since the purpose of any VLAN is to define a broadcast domain), so...in which VLAN are you exactly observing this huge amount of broadcast traffic?
I'm not an HPE Employee