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тАО07-14-2010 09:58 AM - last edited on тАО12-02-2013 12:33 AM by Lisa198503
тАО07-14-2010 09:58 AM - last edited on тАО12-02-2013 12:33 AM by Lisa198503
New MSM760 shows firmware failure on MSM422 when installed
My MSM760 show firmware failure on all of our MSM422. All of this equipment is brand new and the firmware on the MSM720 is 5.3.1.0-01-7143 and 5.3.5.0-01-7983 on the MSM422. Can anyone tell me how to fix this?
P.S. This thread has been moved from Communications, Wireless (Legacy ITRC forum) to MSM Series. -HP Forum Moderator
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тАО07-15-2010 07:09 AM
тАО07-15-2010 07:09 AM
Re: New MSM760 shows firmware failure on MSM422 when installed
Are there any 422 directly connected to the controller, or are they remotely placed, and if so do you have the necessary ports opened (the ones recommended in the documentation)?
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тАО07-26-2010 04:33 AM
тАО07-26-2010 04:33 AM
Re: New MSM760 shows firmware failure on MSM422 when installed
The 6 OK 410s were discovered, updated and configured without a hitch a while ago and have been working ever since. Now I am expanding the network and two 410s will not play along. MSM410 firmware is 5.3.5.0-01 7983
I'm investigating VLAN issues, but so far it looks OK (= setup is like the ones that are working).
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тАО07-26-2010 04:47 AM
тАО07-26-2010 04:47 AM
Re: New MSM760 shows firmware failure on MSM422 when installed
Perhaps the newer MSM410s with the 5.3.5 do not work because the controller has version 5.3.1, which was then passed on to the existing MSM410s
Looks like the same problem you have, Joshua.
So, anyone from HP: can we downgrade the MSM410s or must we upgrade the controllers?
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тАО07-26-2010 06:13 AM
тАО07-26-2010 06:13 AM
Re: New MSM760 shows firmware failure on MSM422 when installed
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тАО07-27-2010 01:44 AM
тАО07-27-2010 01:44 AM
Re: New MSM760 shows firmware failure on MSM422 when installed
I got the latest firmware for the 765, and both new and old APs got upgraded without a hitch.
Cool!
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тАО09-28-2010 08:29 PM
тАО09-28-2010 08:29 PM
Re: New MSM760 shows firmware failure on MSM422 when installed
We have a similiar issue. We have just purchased the MSM760 with 34 MSM422.
The problem that I am having is that I would like to download the firmware to fix a few errors that we are having, the problem is that we have the carepacks for hardware and software but when I check my profile it has not link the carepack to allow me to download the firware
Who/ Where do I go to resolve this issue
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тАО09-29-2010 05:19 AM
тАО09-29-2010 05:19 AM