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HP SCOM Agentless Server state not resetting.

Alan-Daniells
Occasional Contributor

HP SCOM Agentless Server state not resetting.

I've set up the HP ProLiant Agentless Management Pack (v 3.2) for Microsoft System Center in an instance of SCOM 2012. I've added a couple of HP DL320e servers as agentless servers with the HP ProLiant Agentless Management Service. I successfully get alerts through to SCOM via iLO and the Device Monitoring Service e.g. for a NIC failure and the health monitor in SCOM for the agentless device goes red.

The problem I have is that the health monitor in SCOM does not return to green after the NIC connection is restored. Looking at the definition, the monitor should run every 15 minutes. I've tried leaving it overnight and it still doesn't go green. This is the case whether or not I close the alert.
Is it supposed to reset by itself. If it is, any idea why not?

Also, the alerts only appear in the top level "Active Alerts" folder, not within the Active Alerts folders within the management packs. Is this to be expected?