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05-25-2012 01:24 AM
05-25-2012 01:24 AM
Hi all
I just pass the HP0-Y36 and Y37 exam for MASE certification
My HP0-Y37 came upp to the portal but not the HP0-Y36 and its has been 1week that i passit
Can someone help me with more info about it ?
Thanks
Solved! Go to Solution.
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05-25-2012 09:26 AM - edited 05-25-2012 11:27 AM
05-25-2012 09:26 AM - edited 05-25-2012 11:27 AM
Re: MASE Certification
Hi,
If you go to http://www.hp.com/go/expertone you will see a "Live Chat" option on the top left hand side of the front page. Click on that to speak with an ExpertOne support representative who will be able to investigate this issue for you.
Congratulations on your MASE!
Cheers,
Michelle
(I am an HP Employee)
http://www.hp.com/go/expertone
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05-26-2012 01:03 AM
05-26-2012 01:03 AM
Re: MASE Certification
Thanks for the info
I will try it
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05-28-2012 06:10 AM
05-28-2012 06:10 AM
Re: MASE Certification
Hi , when does it go online ?
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05-28-2012 06:40 AM
05-28-2012 06:40 AM
Re: MASE Certification
You should see a status on the site indicating if the chat service is online or offline.
http://www.hp.com/certification/expertone_certification.html
I am an HP Employee
Karl
Thank you,
Karl Kovacs
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05-28-2012 06:44 AM
05-28-2012 06:44 AM
Re: MASE Certification
Thanks for the quick answer
But i meant what hours is the chat open becuase iam visit the site from sweden and perhaps the open hours is diferent from here :))
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05-29-2012 05:11 PM - edited 05-29-2012 05:13 PM
05-29-2012 05:11 PM - edited 05-29-2012 05:13 PM
SolutionHi,
The "Live Chat" feature is in trial currently so that may be why you don't see it as an option. Please send an email to expertonesupport.emea@hp.com to follow up on your MASE exams.
We've had lots of people excited about the Live Chat so I'm sure it will be more broadly available soon.
Hope that helps!
Sincerely,
Michelle
(I am an HP Employee)
http://www.hp.com/go/expertone