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VUE Single Sign-On Error

rhino9
Visitor

VUE Single Sign-On Error

Hi,

i'm just asking how to resolve this issue on accessing schedule and purchase and always prompt the signe sign on error and it says, "The action you requested could not be performed. This may be related to the entry of your personal information or payment. Please contact customer service for assistance. Telephone numbers can be found at pearsonvue.com/contact.".  

this message prompt after i key in the credit card number. can you please help me fix this issue?

Zia Khan

2 REPLIES
karlkovacs
Respected Contributor

Re: VUE Single Sign-On Error

The first step to resolution is to clear your browser history, cache, and cookies.

Call Pearson VUE support if this fails to resolve your problem. You may have a problem with your Pearson VUE user profile.

 


Thank you,

Karl Kovacs
Global Sales and Partner Enablement
Anna3
Occasional Visitor

Re: VUE Single Sign-On Error

Hello,

Did you get a solution yet ?