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What's new with HP ExpertOne - From the HP Global Partner Conference 2014

karlkovacs on ‎03-26-2014 03:42 PM

HP Global Partner Conference Keynote sesssion


This is an important event for our partners to interact and learn more about how HP is creating new programs and enhancements to make it easy to do business with us, and for our partners to sell and win in the marketplace.


This week we introduced to our partners several new sales tools, services and updates to the HP PartnerOne program that will help partners accelerate growth.


A few things I think you will be interested in knowing about:

We have enhanced our ExpertOne  learning management tool so that the process of identifying HP ExpertOne certifications needed for HP PartnerOne specializations is faster and easier. The tool automates training assignments for partner education managers (PBMs).


This next feature is very exciting for our ExpertOne Master-certfied ASEs. While a lot of vendors have scaled back on this type of support, we are actually putting more emphasis into programs for our Masters. At GPC this week we launched a new VIP service support feature, which gives Master ASEs direct access to an experienced HP engineer for faster break/fix service support. The service includes unlimited calls, 24/7, and spans HP’s portfolio of solutions, including Cloud, Converged Infrastructure, Storage, Networking and ProLiant Servers.


Lastly, HP is committed to providing the same access to sales training and tools for partners that HP’s sales teams have.  We are opening up our sales plays used internally to external Platinum, Gold and Silver partners,   helping partners to open more doors and close deals faster.  The sales plays include: sales play cards, white boards, videos and role-playing dialogue on topics related to hybrid cloud, IT modernization and workforce productivity. 


The feedback from partners attending GPC so far has been very powerful. If you are attending GPC, leave us your comments and feedback below. Let us know what you think of the event and the announcements.


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About the Author


20+ years in IT, including data center architect, pre-sales engineer, certification development and management. Passion for technology, gadgets and the outdoors. Always looking for ways to blend them together in one big adventure.

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