Netserver LH4R and Adaptec 39160

[michael friedman_3]

I am trying to get an Adaptec 39160 Scsi Card to work with an Exabyte 172 Autoloader. We have the latest bios for the HP

I have tried the Card in both slots same error. This is the Second 39160 card I have tried. This one is brand new.

Adaptec Bios is at v 3.10.0

On Bootup the Adaptec gets a
39160 B at Slot 08 00:04:01 SCSI Controller Configuration error:00

Adaptec support points the finger at HP. Exabyte points it at Adaptec. Veritas points it at Exabyte. I can't get the Exabyte to be seen as a Robotic Library.

I have followed all of Veritas Support's Reinstall procedures.
The Exabyte people have tried multiple emulation modes and say it must be an Adaptec issue .

Adaptec has had us reset the defaults and turn off certain settings.

My question is: Has anyone gotten a Adaptec 39160 card to work with an Exabyte Autoloader 172 with a HP Netserver 4 LH4R?

Thanks

[e4services]

Have you tried disabling the LH4's onboard SCSI controller? Or even just changing the resourses the onboard uses so not to conflict witht he added controller?

[michael friedman_3]

I have tried the Bios option with the same result. Has anyone gotten this Adaptec card to work with this LH4R and the Latest Bios Release?

Thanks