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No Power... Netserver2000U3

 
Steven_144
Frequent Advisor

No Power... Netserver2000U3

Our NetServer 2000U3 will not power up. We checked the power source and power cables on another computer and they work fine.

No "LED" lights on both power supply's
No "LED" lights on the motherboard

The server was working fine about a week ago. We turned off the server and let it sit for a week. Upon restarting server we discover it will not start now. No changes were made to the software or hardware.

Any troubleshooting techniques will be greatly appreciated. Points will be awarded!

Thank you

Steve
8 REPLIES 8
e4services
Honored Contributor

Re: No Power... Netserver2000U3

Guessing that you have one of the Netserver's with 2 power supplies, try remove each power supply, one at a time and see if one is bad causing it to not power on. I think it will at least give and error with only one supply.
One Power Supply could have failed before you powered down and I do not think it will power-on (lighting the lights and making the self check beep) with a bad supply.
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e4services
Honored Contributor

Re: No Power... Netserver2000U3

Would have answered sooner but this site was not functioning all weekend
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Steven_144
Frequent Advisor

Re: No Power... Netserver2000U3

Hi 4eServices,

I will give it a try and definitely get back to you.


Thank you for your support!


Get back to you as soon as possible.

Sincerely;

Steve
Steven_144
Frequent Advisor

Re: No Power... Netserver2000U3

Hi e4services,

I removed one of the power supplies per your instruction and the server started with no problems. I'm currently looking for a power supply on HP's web-site.


Thank you for your support!

Steve
Steven_144
Frequent Advisor

Re: No Power... Netserver2000U3

Hi e4services,

I have tried to assign you points, however the system isn't allowing me to.

I will not forget you when this function gets back online.


Max points e4services

Thank you

Steve
e4services
Honored Contributor

Re: No Power... Netserver2000U3

Well glad I hit the nail the first swing.
What model Netserver? We may have one here
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Steven_144
Frequent Advisor

Re: No Power... Netserver2000U3

Hi e4services,

Thank you for your help... I have the LC2000 PIII/1.0 Model# ABA/P5364B.


Sincerely;

Steve
Sean T. Craig
Honored Contributor

Re: No Power... Netserver2000U3

Hi Steve,

You can find a power supply for this server at this link:
http://www.pmount.com/search.asp?ss=D8520-63001

The reason you can't assign points is that you are using 2 different logins. The original post was as Steven Nye (ID CA1113547) but you're currently logged in as Steven (ID 1216075).

Best of luck,

Sean T. Craig Sr. C.E.T., M.C.P.


I am King...of my apartment.