HP Smart Update Manager won't run

[Deneve Vincent]

Hi,

Specs : 

X1600 G2 Storage Server running Windows Server 2008 R2 X64 Storage Server

Issue :

We're trying to runsetup.com from the HP/SWPACKAGES directory of the Proliant Service Pack.

It gives us : Fatal Error : HPSUmServer Start Error : Application will exit.

The only resolutions for this error that I've found are not applicable (one was a resolution for Linux SUSE and the other was in the HP SUM Manual about double bytes in the pathname, which is not the case).

Any suggestions ? 

Thank you !

Vincent

P.S. This thread has been moevd from Servers > General to Network Attached Storage (NAS) (Small and Medium Business). - Hp Forum Moderator

[Deneve Vincent · Accepted solution]

Guess not.

Worked around this issue by creating a HP boot disk with Proliant Service Pack and updated the server offline.

Thanks worthless forum.

Regards, Vincent