Network Management / (OpenView-NNM) Practitioners Forum
Showing results for 
Search instead for 
Do you mean 

IM no in HPNNMi Console

Frequent Advisor

IM no in HPNNMi Console

Hi Expert,


we have NNMi >OMW >HPSM integration designed .


Critical severity alerts we registering as in Incident in HPSM.


Now I am looking option in  HPNNMi after register incident in HPSM can we mention Incident number in NNMi console or any other window ??




Re: IM no in HPNNMi Console



At our company, we store the incident number in two locations. First, we store it in a custom field that is used by our automation flows, Secondly, we store it in the notes field, so our engineers have a quick reference when looking at the Incident Browsing screens. 


Hope that helps.