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01-03-2018 05:50 AM
01-03-2018 05:50 AM
HCL v2.1.0 "Server Start Failed" on Windows 10
Hi, I've installed HCL_V2.1.0 on Windows 10 machine. When i started the software the message "Server Start Failed" appears.
This is in the HCL.log file:
[2018-01-03 10:39:19.721000]error:Traceback (most recent call last): File "GNS3\Application.pyo", line 708, in run File "GNS3\SimwareManager.pyo", line 165, in startServer File "GNS3\SimwareManager.pyo", line 107, in __startServerProc File "GNS3\SimwareManager.pyo", line 95, in __TestServer File "GNS3\Globals\__init__.pyo", line 348, in hcl_debugmsg File "GNS3\Globals\__init__.pyo", line 340, in __debugmsg UnicodeDecodeError: 'utf8' codec can't decode byte 0xf3 in position 90: invalid continuation byte
And this in the HCLUpdate.log
[2018-01-03 10:39:16.803000]info: lang_dir = C:\Program Files (x86)\HCL\Langs [2018-01-03 10:39:16.806000]info: find qm file [2018-01-03 10:39:16.821000]info: start HCLUpdate [2018-01-03 10:39:16.835000]info: finish init [2018-01-03 10:39:16.835000]error: patch dir isEmpty, close HCLUpdate [2018-01-03 10:39:16.835000]error: C:\Program Files (x86)\HCL\SimwareClient.exe
I think that is a problem of languaje, mi PC is in Spanish. The version of VirtualBox installed is 5.1.26. And the windows version is Windows10 Home single languaje.
Any help will be apreciated.
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03-13-2018 02:08 AM
03-13-2018 02:08 AM
Re: HCL v2.1.0 "Server Start Failed" on Windows 10
Hi There,
Please download and run the latest version. Download link here :- http://www.h3c.com/cn/d_201410/842486_30005_0.htm
if I have helped please give Kudos
I am an HPE employee
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05-10-2018 03:55 PM - edited 05-10-2018 04:04 PM
05-10-2018 03:55 PM - edited 05-10-2018 04:04 PM
Re: HCL v2.1.0 "Server Start Failed" on Windows 10
I figthed MONTHS with HCL, testing any tips I found with no results at all. I gave up, I was trully frustrated add angry due to the lost time ... a few days ago I tried to install HCL in a Windows Server VM just installed .(English) ...for my suprise all the process ran smoothly and voilà ...HCL up and running with no troubles at all. I hope to help you. I'm not 100% sure rigth now but once you have the Windows Server English version up and runnig run the installation program as Administrator, just in case. Good luck !! please feel free to contact me in case of any addictional details.