Windows 2003

[Ken wanderer]

I'm getting an event viewer error that occurs when our main application gets killed.
It seems that this error makes our main app quit.

Event Type: Warning
Event Source: Print
Event Category: None
Event ID: 20
Date: 09/01/05
Time: 2:27:45 PM
User: NT AUTHORITY\SYSTEM
Computer: ATL007
Description:
Printer Driver HP LaserJet 2300 Series PCL 6 for Windows NT x86 Version-3 was added or updated. Files:- UNIDRV.DLL, UNIDRVUI.DLL, HPC23256.GPD, UNIDRV.HLP, HPL2300S.CFG, HP6MAC05.GPD, HPBCFGRE.DLL, HPC23006.GPD, HPC23206.GPD, HPC23206.XML, HPC2320C.INI, HPC23256.XML, HPC2325C.INI, HPCDMC32.DLL, HPCEVT05.DLL, HPCLJX05.HLP, HPCSCH05.DTD, HPCSTR05.DLL, HPCUI05.DLL, HPCXRD05.DLL, HPSMAC05.GPD, PJL.GPD, P6DISP.GPD, PCLXL.GPD, PCLXL.DLL, UNIRES.DLL, STDNAMES.GPD, HPBMIAPI.DLL, HPBOID.EXE, HPBOIDPS.DLL, HPBPRO.EXE, HPBPROPS.DLL, HPPAPTS0.DLL, HPPASNM0.DLL, HPPAPML0.DLL, HPZIPM12.EXE, HPZIPT12.DLL, HPZINW12.EXE, HPZIPR12.DLL, HPZISN12.DLL, HPNRA.EXE, HPBNRAC2.DLL, HPBMINI.DLL, HPCEAC05.HPI, HPBMMON.DLL, HPDOMON.DLL, HPBHEALR.DLL, HPPRN05.DLL.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

[Steven Clementi]

Ken:

Usually, this is just an informational message generated to inform you that a driver was added for a printer.

What else is your server running? SNA Print Services? Terminal Server? anything of these or other programs? AD? DNS? DHCP? WINS? POP3?

Are yuou at SP1?

Is your app an home brewed custom app? or something available to the general public?

Do you get a Dr. Watson error? or just the app closes?


Steven

[Ivan Ferreira]

If you are getting those errors always, when your apps dies, then you should replace the printer driver.

Are you sure that is not just coincidence?

[Jay Bollyn]

Hi Ken,

I suggest try the PCL5e or PS printer driver instead of PCL6. PCL6 conflicts with some apps, especially apps which are not mainstream.

- Jay

[Jim Kisco]

Conversely, you might be having a printer hardware problem.

Unconnect the printer and try again.

Question:
Is the printer being shared?

[Ken wanderer]

The printer is connected via a print server.
The errors line up date and minute to the shut downs of the application(about 8 times now once a week sometimes twice).

It is a home brewed app that has been in the market for about 10 years now.

Deleted the printer and assigned a different networked printer and same error happened for that printer. Hp2300 vs. HP6.
This server has no direct printer attached.
The printers are on a Windows 2000 server.

[Ivan Ferreira]

Just to isolate the problem, can you connect a printer directly to the application server?

[Ken wanderer]

I'll take the printers off all togehter and see what happens. May take a few days to see any result though.

[Ken wanderer]

Reloaded the printer on the main server.
Not sure this helped since the problem went away before I did this.
Thanks to everyone for their help and ideas.
Have a good day.
Ken