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ssh/putty/opentext

p7
Frequent Advisor

ssh/putty/opentext

hi all

 

i have an itanium superdome2 running hpux 11.31.  we have users logging into this box with ssh in a product called opentext.  they intermittently cannot login and magically login after awhile. i can use putty to ssh during these times

and login with no problem.  also i noticed a couple of times a dns server was rebooted and they were able to login for awhile at least.  i checked with networking and they say everything looks ok. has anyone run into this?

 

thx in advance

3 REPLIES
Patrick Wallek
Honored Contributor

Re: ssh/putty/opentext

>>they intermittently cannot login

 

What kind of errors are users seeing?  Is there anything in any logs on the system (like /var/adm/syslog/syslog.log)?

p7
Frequent Advisor

Re: ssh/putty/opentext

nothing pops out in syslog and i can get in thru putty ssh during their outages.

ive attached the error mssg

 

Patrick Wallek
Honored Contributor

Re: ssh/putty/opentext

It looks like a DNS issue.

 

Is there a way to have the users connect via the servers IP address rather its name?