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NWT - Group Registration - Group Credentials Error

 
UngyCMH
Occasional Visitor

NWT - Group Registration - Group Credentials Error

I'm attempting to upgrade NWT v5 to v7 on a Windows Client, via NWT upgrade GUI and in this new version the toolkit requires registering with Nimble Storage in order to create VSS-based application snapshots.  I created a new local user account with admin rights. Under Nimble Group Registration, I enter the correct Group IP and new username/password and hit register.  The error I receive is "Specified user credentials cannot be verified. Please check the group management IP or the credentials provided as input. "   The NWT upgrade admin guide states:  "In NWT 7.0.0 and later, provide the username/password credentials that are used by the HPE Nimble
Storage array. You must register at least one group. The array user should have Power User or above
credentials."   

I must be missing something, it mentions registering at least "one group."  Does that mean Active Directory group or user account under Nimble Storage Group?   

 

 

 

2 REPLIES 2
MaruthiKumar
Occasional Visitor

Re: NWT - Group Registration - Group Credentials Error

Nimble Array should be registered using the local credentials of the Array or an AD User of the Array. (i.e credentials that you use to login to the Array)
You should not use the Windows/Host User credentials.
Please try and let us know if it solves your issue.

UngyCMH
Occasional Visitor

Re: NWT - Group Registration - Group Credentials Error

Sorry for the late reply.  I used a local account setup on the Nimble.  Received the error message again. In addition, I tried my admin account that I use to logon to this same Nimble as well and got the same error message.  "Specified user credentials cannot be verified. Please check the group management IP or the credentials provided as input."  I verifed the password was correct for the local service account by retyping it in the Nimble and it would not allow me to update it as that password was already in use.  

I tried this with the Windows firewall disabled and same issue.  This Windows Server is located on another subnet from the Nimble.  Are there any network firewall ports that need to be opened for the connection to work and authenticate the username and password on this toolkit upgrade to version 7?  

Thank you all for your help!

Michael