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Improve Customer Satisfaction with HP Remote Management

Paul_Santilli

If you are like most OEM partners you are always exploring new ways to improve customer satisfaction.   With HP’s remote monitoring and configuration tools you can proactively manage your ProLiant-based solutions to improve customer service and boost brand loyalty.

 

Remote management solutions like HP Integrated Lights Out (iLO), HP Insight Online and HP Insight Control can help you improve customer satisfaction while reducing support costs.  Our remote management tools can help you respond to problems more quickly, while reducing field service calls.  Better still, you can introduce tiered service plans to generation new revenue streams and address a wider range of customer requirements.

 

In a recent blog post Mary Jane Vazquez from the HP’s Worldwide Product Marketing team explained how HP partner SWS Computersysteme AG is using HP remote management to accelerate response times and improve customer service.  By taking a more proactive management approach SWS has been able to reduce monthly support call volumes by 100% and reduce problem resolution times by an entire day.

Check out Mary Jane’s blog to learn more about HP remote management or the SWS story. And while you’re at it, visit HP Server Management page to review HP’s entire portfolio of ProLiant management products.

 

Learn more                                    

Check out the new HP OEM Portal website for Partners  

Learn more about how HP can help OEM Partners improve performance and lower costs with trusted, reliable HP technology. The new OEM Portal offers more details on working with the HP OEM program, focus industry solutions, technologies, and more that will help you optimize your OEM applications and value. Watch a short video tour.

 

Visit the HP OEM Program page on hp.com 

The HP OEM hp.com page showcases the quality, experience, and pedigree of the HP OEM program and why our customers are choosing HP. Visit the new site today!

 

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