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- Re: Excahnge server troubleshooting.
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тАО03-06-2004 09:45 PM
тАО03-06-2004 09:45 PM
Excahnge server troubleshooting.
Have a complaint where email is not working, despite restarting exchange services and doing vaious other troubleshooting activities.
Regards,
-Alvi
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тАО03-07-2004 04:23 PM
тАО03-07-2004 04:23 PM
Re: Excahnge server troubleshooting.
I suggest you look here for starters:
http://www.microsoft.com/exchange/
or if you have a specific error/symptom, search the Microsoft KnowledgeBase for help:
http://support.microsoft.com/default.aspx?scid=FH;EN-US;KBHOWTO&sd=GN&ln=EN-US
HTH
Roger
Roger
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тАО03-07-2004 07:03 PM
тАО03-07-2004 07:03 PM
Re: Excahnge server troubleshooting.
Following is the error message in the eventlog
Event Type: Error
Event Source: MSExchangeSA
Event Category: MAPI Session
Event ID: 9175
Description:
The MAPI call 'OpenMsgStore' failed with the following error:
The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance.
The MAPI provider failed.
Microsoft Exchange Server Information Store
Following is the link to the Knowledgebase solution for the problem we have when mounting ...
http://support.microsoft.com/default.aspx?scid=kb;en-us;253226&Product=exch2k
Now the solution is to remove the Public store datanbase associated files ... where do I find these ... and how do I know if they have content?
will appreciate any help ... new in this ... and immediately in the deep.
Regards,
-Alvi
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тАО03-08-2004 04:27 AM
тАО03-08-2004 04:27 AM
Re: Excahnge server troubleshooting.
Have you rebooted the machine where the Exchange Server resides? After rebooting, if you go to Control Panel/Services and look under Exchange and Microsoft Exchange, do all of the pertinent services for Exchange seem to be running? I assume they are not and the link you posted is for the message that appears in the Event Viewer.
I assume Exchange is running on a WIN2K server. Have you installed WIN2K SP4? Have you installed Echange Server SP3 (assuming it's Exchange 2000) and the Post-SP3 patches? See:
http://support.microsoft.com/default.aspx?kbid=301378
HTH
Roger
Roger
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тАО03-08-2004 04:58 AM
тАО03-08-2004 04:58 AM
Re: Excahnge server troubleshooting.
Before the really heavy troubleshooting begins, you need to give us the specs on what hardware you are using, what version of windows and exchange you are using, and how many users (or logins per day) you have.
Also, taking the Event ID # and going to Google might help. Just search using the Event Id # .............
Jim
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тАО03-09-2004 01:01 AM
тАО03-09-2004 01:01 AM
Re: Excahnge server troubleshooting.
http://securityresponse.symantec.com/avcenter/venc/data/w32.novarg.a@mm.removal.tool.html
Bye
Bruno
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тАО03-09-2004 08:19 AM
тАО03-09-2004 08:19 AM
Re: Excahnge server troubleshooting.
You might have someone trace your physical layer to make sure segments are good.
You might try starting a monitoring session.
Definitely scan for viruses..............
Jim