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HP 9870 Winxp startup failure

Nilesh Patel_2
Occasional Visitor

HP 9870 Winxp startup failure

Whenever I begin to operate the computer It takes about 8-10 minutes until Windows starts performing. I am currently running Windows XP and I am running on hp pavilion 9870. There are different situations that occur when i start my pc. It usually goes to the Windows loading screen and then suddenly restarts saying that sorry for the inconvenience and gives me a choice on to eiter run on safe mode..safe mode wit network run windows on the last known config or run it normally. I continue to try each of them but when i go back to the xp loading screen the pc restarts again saying the same thing. While switching from the error screen to windows xp takes at least 10 min. I recently formatted and recovered the system and it was working for a day but all the aplications were opening verry slowly and the windows startup also took rather long. So this is where I need your help. I jus need to noe why this is occuring and how I can fix it. Do you think is preferable to send it in for repairs? Is it a hardware problem or a software problem? Should I change my OS? Thnx In advance for your help.
2 REPLIES
Norman_21
Honored Contributor

Re: HP 9870 Winxp startup failure

Hello,

Go to safe mode and do a shutdown. If it didn't shutdown then you have a hardware problem. However, update your BIOS, download it from here:

http://h20015.www2.hp.com/en/softwareDownloadIndex.jhtml?reg=&cc=&softitem=pv166en&prodId=hppavilion28623&lc=en&sw_lang=en

After the update, go to the BIOS and reset to the default settings then restart your PC.
Please let us know how it goes.
Good luck.
"Attitudes are contagious, is yours worth catching"/ My first point was given by SEP on January 31, 2003
John Bolene
Honored Contributor

Re: HP 9870 Winxp startup failure

If it worked fine for a day and then started acting strange again, you may have a virus or your hard drive may be about to die.
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