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Laptop screen freezes randomly

Gracy
Occasional Visitor

Laptop screen freezes randomly

Hello,

I have a HP Pavilion laptop dv2500t (Windows Vista), which I had bought in November 2007.

Few days back, screen had randomly started going black. The only resolution was to shut down the laptop using the power button. Sometimes while booting up also, the screen was not displaying anything.

After few such problems, Windows recognized the problem as Video Hardware Error. My display card is NVIDIA NB8M-GS.

I have tried uninstalling and reinstalling the video drivers from HP website. I have updated my BIOS. The problem has definitely reduced, but still not completely solved. Still, the laptop screen does freeze once in a while.

Does somebody have a suggestion for the solution to this problem? I would be glad to provide any other information needed.

Thanks.
1 REPLY
Change_happens
Honored Contributor

Re: Laptop screen freezes randomly

hi this can be VISTA/software issue now as u already tried h/w side.

check if any process is creating issue u can use process explorer to see it:
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
or using task manager.