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People can't send emails to us!!??

kabucek
Advisor

People can't send emails to us!!??

We are having a problem with emails. Other people from different companies can’t send to us emails, because they’re bounced back with a message that they don’t have permissions for sending to us emails. What can cause that problem and how to solve that???
3 REPLIES
Jules
Esteemed Contributor

Re: People can't send emails to us!!??

Will you write down the EXACT wording of the returned email and post it here?
---++++Only read the manual as a last resort++++---.
Vibhor Kumar Agarwal
Esteemed Contributor

Re: People can't send emails to us!!??

They have some how been blocked by your exchange server.

The exact error will throw some light.
Vibhor Kumar Agarwal
Edgar Zapata
Esteemed Contributor

Re: People can't send emails to us!!??

I would assume you're mail server is an Exchange server.
Check out the Non-Delivery Report code you're receiving.
Look for the Code in this list:

http://www.microsoft.com/technet/prodtechnol/exchange/guides/ExMgmtGuide/fb7830cf-23c6-48a6-8759-526b7854ae39.mspx?mfr=true

If mail sent from different companies is not able to reach your domain you might as well have either a config problem or your domain has been an entry in a SPAM database.

Also, you must disable the Relay host option at your Excahnge server.

See if there's a problem sending out e-mail to your domain in here. see the bottom test "E-mail test"
http://66.36.247.82/
Also, see if a mailserver is in any spam database by testing the Spam database lookup. see on top of http://66.36.247.82/

hope it helps.
Tnks.