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Problems opening excel and word

Rita Rak
Occasional Visitor

Problems opening excel and word

I can only open excel and word files through the "file, open" function once I have the excel or word program already open. Files will not open if I double click on the icon, I get several error messages or nothing at all.
5 REPLIES
Jorge Pinto Leite
Respected Contributor

Re: Problems opening excel and word

Hi Rita

Perhaps you could post some of the error messages?

Let's try to guess. See in file types (Control Panel / Folder Options / File types) if the extension DOC and XLS are mapped to the correct program. Does the icon of the file looks like the correct program?
V. Nyga
Honored Contributor

Re: Problems opening excel and word

Hi,

seems like the programm path is not defined properly.
Check if the mapped path is correct.

Volkmar

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Rita Rak
Occasional Visitor

Re: Problems opening excel and word

Thanks for the responses - how do I know if the programs are mapped correctly?
Dennis Handly
Acclaimed Contributor

Re: Problems opening excel and word

I assume you have the correct icons for each type?

>how do I know if the programs are mapped correctly?

As Jorge mentioned go to the File Types tab. Look at DOC and XLS extensions and see what's there. Select one and click on Advanced.
Select open and click on Edit. Under application you should see something like:
"C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE" /n /dde
Use DDE is selected. DDE message:
[REM _DDE_Direct][FileOpen("%1")]
Application: WinWord

V. Nyga
Honored Contributor

Re: Problems opening excel and word

... and this path must be the same like your start path of word.
Do you have an icon of word at your desktop?
Click it with your right mouse button and check the path.

HTH
Volkmar
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