Simpler Navigation for Servers and Operating Systems
Completed: a much simpler Servers and Operating Systems section of the Community. We combined many of the older boards, so you won't have to click through so many levels to get at the information you need. Check the consolidated boards here as many sub-forums are now single boards.
Operating System - Microsoft
cancel
Showing results for 
Search instead for 
Did you mean: 

Problems with deskJet 840C

Raul_2
Occasional Visitor

Problems with deskJet 840C

Hello,
I have a Compact-NoteBook (windows 98) and DeskJet 840C. When I print a large document it begin printer ok but then appear random character on paper.
Any suggestion ?
Thank
2 REPLIES
Mike McKinlay
Honored Contributor

Re: Problems with deskJet 840C

Did you use the driver from the Win98 install or the one that came on the CD with the printer? New drivers for the 840C can be found at the following:

Parallel connection:

http://www.hp.com/cposupport/printers/software/dj834en.exe.html

USB connection:

http://www.hp.com/cposupport/printers/software/dj837en.exe.html

Make sure you use the installation program and not the Windows "Add Printer" function to install the driver.
"Hope springs eternal."
Michael Francisco
Trusted Contributor

Re: Problems with deskJet 840C

You might have a parallel cable that isn't up to specs - The deskjet requires good two way communication with the computer to print properly, so it pays not to buy the least expensive parallel. I had a very similar problem when I upgraded to a deskjet without buying a new cable.

Hope this helps,
Michael
Uhhh...no