System Options Not Set

[Sharon Mosher]

I was given a Compaq Deskpro 286e.
When i turn the system on this is what comes up on the screen.
162-System Options Not Set-(Run Setup)
Insert diagnostic diskette in Drive A:
(RESUME F1" KEY)
I do not have a diagnostic diskette. I do not
know what windows program is on this computer.
How do i get this to run, do i have to format, and where do i find a diagnotic diskette?
Serial number is 4924HZ3H0342.
Any help is appreciated.

[Roger Faucher]

Sharon:

We'll need the exact model number from the Compaq label on the back or bottom of the computer case. Be prepared - you may not be able to find anything for a product that old.

Roger

[Sharon Mosher]

The model number is 2520
Thank You

[Roger Faucher]

Sharon:

There are 3 2520 models: 2520ap, 2520ea, and 2520La. Can you narrow it down for us? Thanks.

Roger

[Sharon Mosher]

There is no letter after the 2520. Thats all it says.
Thanks Sharon

[Roger Faucher]

Sharon:

Is it a notebook/laptop PC?

Roger

[Sharon Mosher]

No it is not. It is a desktop PC
Thanks Sharon

[Roger Faucher]

Sharon:

I'm sorry. I can't find anything about this machine on Compaq's website. I hope Ron Kinner can read this and see if he knows how to solve your problem. He knows a lot about the Compaq website.

Roger