WJView Error

[Stephanie Simmons]

I downloaded the critical updates for this error, but this did not work. What steps can I take now to make this go away? I believe it is affecting the performance of my desktop.
Thanks

[Jon Finley]

Boy... we're getting a rash of these errors lately. This has been well covered in the forum, but....

Do the following:
Click on the start button.
Click on Run.
type in regedit and press enter

Navagate to:
HKEY local machine, Software, Microsoft, Windows, Current version, Run.

Within Run, look for the WJView entry to find which program is using it.

You should be able to delete the entry without problems.

If you are "unsure", then click on file, export, and make a copy of the run area out to a REG file that can be reimported later should you need to.

Jon

[Stephanie Simmons]

Lovely. Worked. Thanks.

[Roger Faucher]

Stephanie:

Are you aware of the points system used in these forums? Please read the e-mail you received from ITRC to alert you to Jon's post and consider assigning points to Jon for his solution. Thanks!

Roger