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hp nc4010 fan noise

vadim piombo
Occasional Visitor

hp nc4010 fan noise

Hello,

my brand new notebook (2 weeks) had the motherboard changed after a default.
Now the fan cooler is always on, and no difference if it is AC powered or on batteries.
Tryed to change settings in the bios screen but nothing happened.
Question:
Is it normal that the fan (very very noisy) is always on?
Thank you for the help.
7 REPLIES
Roger Faucher
Honored Contributor

Re: hp nc4010 fan noise

Vadim:

What OS are you running? What BIOS version? Is it F.2F? If not try: (assuming XP Pro)

http://h18007.www1.hp.com/support/files/hpcpqnk/us/locate/64_6015.html#0

Make a great day!

Roger
Make a great day!

Roger
Robert Lafayette
Valued Contributor

Re: hp nc4010 fan noise

i have a ze 4230, 1.8 ghz, 40 mgb hdd, 512 ram, everything same since inception.

my fan has been running constantly since i purchased it. was told via forums and hp assistence that this is fairly normal, though i still find it difficult to believe.

using xp home, sp 2,
and bios of KE.M1.71 03/16/2003.
see sys info attached...
and fan goes on and on and on...

if this constant fan running
can be corrected please advise also.

robert
HP Elite 8000 SFF: 750GB HDD (software and OS only), Core 2 Quad 2.82 Ghz, 8GB RAM, Intel Graphics 4500 WIN Pro 7 64 bit, external drives: 1.5TB, 1.0 TB, 250GB, 120GB all externals for files, documents, music and videos.

(Also have HP LJ 1020, HP AIO J6480, and HP Pavilion DV 6928)
vadim piombo
Occasional Visitor

Re: hp nc4010 fan noise

Roger, Robert,

Thank you very much for your posts.

tryed updating bios (F 2F): no results.

My collegue has the same notebook and the fan is NOT always onand very silent.

I have windows XP pro. sp 2
Processor 1.80 GHz
512 ram

Contacted tech assistance. They say it is NOT normal.
So in 1 or 2 day I will have again a visit from a tech guy bringing another motherboard and new fan.

I will let you know the news.

vadim

Omar Senussi
Honored Contributor

Re: hp nc4010 fan noise

Vadim,
New machine.. already had motherboard changed.. still problems! I would say throw it back to HP an get them to fix it properly! It is still under warranty.
If you can keep your head whilst all around you are losing theirs... You haven't understood the situation!
vadim piombo
Occasional Visitor

Re: hp nc4010 fan noise

Omar,

all the fixes are for free, but it is upsetting. I dont want to post about hp competitors but..

Vadim
Omar Senussi
Honored Contributor

Re: hp nc4010 fan noise

Feel free.. let it all hang out!.. I know how frustrating these things are at the best of times.. but really, you should get it sorted properly by them.. you might as well.

Animo!
If you can keep your head whilst all around you are losing theirs... You haven't understood the situation!
vadim piombo
Occasional Visitor

Re: hp nc4010 fan noise

Hello,

as promised I post this as an update.
The tech. guy arrived and discovered that the a cable connecting the fan had the platic cover broken. This was giving a wrong input to the fan detecting an higher temperature than the real one.

Now is fixed.

I want to thank all of you that tryed to help me in solving this problem.

vadim