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hp pavillion zx5380us laptop power off problem...

John and Candace McKee
Occasional Visitor

hp pavillion zx5380us laptop power off problem...

Dear Forum, Whenever I turned on my laptop this a.m. it turned off after about 10 seconds. I restarted it 5 or 6 times with same results. I left it alone all day and tried it again tonight with same results. Finally I took out the battery and turned it on and it stayed on. I've had it for 15 months without any other problems. Why is this happening?
Thanks, Candace
1 REPLY
Roger Faucher
Honored Contributor

Re: hp pavillion zx5380us laptop power off problem...

Candace:

From your description, I would have to wonder if perhaps the battery was going bad.

See:

http://h10025.www1.hp.com/ewfrf/wc/document?dlc=en&lc=en&product=437062〈=en&cc=us&docname=c00375501

http://h20239.www2.hp.com/techcenter/battery/index.htm

Make a great day!

Roger
Make a great day!

Roger