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Operating System - Microsoft
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xp shutdown but machine doesnt turn off

Sharfuddin
Frequent Advisor

xp shutdown but machine doesnt turn off

Hello

I m using xp professional, problm is that when i select "shut down", and press 'ok', every thing done/goes properly, but at last on my monitor Windows XP logo screen remains that says "its now safe to turn off your computer", and my machine 'power' light remains on, until unless I have to disconent the power from main power board.
I want to ask that why my machine remains 'on', why machine doesnt off properly. and what should I do, so that when I shutdown my operating system, it will also turn off my computer.

System configuration:
CPU: 800 Mhz
RAM: 256 MB
HDD: 40 GB

Regards,
Sharf
4 REPLIES
Roger Faucher
Honored Contributor

Re: xp shutdown but machine doesnt turn off

Sharf:

Did it ever work properly?

Look in Device Manager under SYSTEM DEVICES and see if anything is flagged. If yes, post the mfgr/model of your computer (be specific, please) or if it's homemade, post the motherboard mfgr/model.

Thanks!

Roger
Make a great day!

Roger
Ramesh Pakkath
Honored Contributor

Re: xp shutdown but machine doesnt turn off

Hi Sharf,

There are various reasons for improper shutdown. I have attached a few links to documents on resolving shut down related issues.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;320008

http://support.microsoft.com/default.aspx?scid=kb;EN-US;315664

http://support.microsoft.com/default.aspx?scid=kb;EN-US;307274

http://support.microsoft.com/default.aspx?scid=kb;EN-US;317673

http://aumha.org/win5/a/shtdwnxp.php

Hope these help.
Ramesh Pakkath
Nothing is "imPOSSIBLE"

Re: xp shutdown but machine doesnt turn off

I have a similiar unit that does the same, i think it is related to the chipset configuration, system board that unit has. All units that i have tested that have CPU bellow 500mhz or certain chipsets exhibit the same sintom. Until now i haven't been able to provide a solution to this issue, all driver and windows updates failed. I will try to check the chipsets were these issues occurs to isolate the cause. I will provide these informations has soon has possible.

Pedro
Ramesh Pakkath
Honored Contributor

Re: xp shutdown but machine doesnt turn off

Sharf, could you let me know the model number of the computer.
Nothing is "imPOSSIBLE"