Alpha June '05 'Condist' missing Disk 2!

[Malcolm Wade]

Anyone else opened their June '05 Alpha software product library kit? I was missing disk 2 of 9.

This is in Australia.

Malcolm

[David B Sneddon · Accepted solution]

Malcolm,

I have already been onto HP about this and they
acknowledge the problem and will be shipping the
missing CD soon...

Dave

[Malcolm Wade]

Dave,

Thanks; I just too logged a call but thought I'd post it here anyway.

Malcolm

[TonyMcGrath]

Malcolm,
By George, you're right. Mine arrived last week (I'm in Melbourne) but I hadn't bothered to open the box. I have now and I find I'm missing disk 2 as well.
Hhhmm....
Tony

[Malcolm Wade]

I only spotted it because I copy all the disks down onto local disk so it's always available to me. My routine asked for 'Disk 2' and it wasn't there! I looked around my desk, confirmed in my own mind that it was I that had taken off the shrink wrap ...

:-|

[John Gillings]

Malcolm,
You're correct. The disk is missing from the Bill Of Materials. For once I'm ahead of you! I reported this last week. Logistics are working out what went wrong and how to fix it. Though it actually took Dave's report to come in to make them move a bit quicker. Hopefully the missing disk will be shipped soon.

The disk HAS shipped in other geographies, it seems to be just Asia pacific where it's missing.

Moral - if something is wrong, please tell us!

Thanks

[David B Sneddon]

John,

I'm surprised they didn't notice the pile of CDs
sitting in the corner after they had everything
packed up ready to go... :-)

Dave

[Karl Rohwedder]

If you need a specific software from that disk, you surely know that you can download it via:

http://www1.aclabs.com

using the username/password supplied in your distribution.

regards Kalle

[Malcolm Wade]

John,

I did both; I logged a local call and at the same time started this thread ... David's initial response to the thread beat one of your colleagues phone response to my logged call ... but only by about 5 minutes!

Cheers,
Malcolm

[Malcolm Wade]

Karl,

I knew of the site; but not of the username/password fact; I will check and see if it is supplied to me.

That said, my process is to check the update for 'updated' or 'new' products to see if they are of relevance to my site; in the case there's nothing of relevance anyway.

Thanks,
Malcolm